The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 237 reviews
Rated 5 out of 5 stars
Geek Squad rates A++++++ always!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Agents are the BEST and always super smart and professional. We are definitely fans of using the Geek Squad!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad service is a blessing. Makes your life so much easier. James Bakeman from Mishawaka IN is an excellent resource and makes sure you’re taken care of!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed my master remote
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents instalked my logitech master remote.
Knowledgable, courteous, tidy, respectful and on time.
They worked really gard to install the remote and to make sure that I was a happy customer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This review has come too early. Our installation was postponed for an undetermined amount of time due to the current health situation with Covid 19. We would not recommend that anyone use Geek Squad at this time, not because of poor service, but to keep everyone safe. I hope to get another opportunity to complete a review after all this has passed and we have actually received our items and install service.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had prior Universal Remote, but had to get a new one as old one is obsolete and could not be reprogrammed.
New one is same brand, but much improved. Cost about $600. Including programming from a laptop by Geek. It eliminated 5 remotes!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item replaces an older version that took up more space. It does have the problem of allowing the remote to fall over more easily; so, it can be annoying.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The install was done in the busy season so a 2nd tech was arranged to make sure it was done in a timely manner. The finished product was reconfigured and better than the two previous programming installs by two other different companies. Good work Best Buy
This reviewer received promo considerations or sweepstakes entry for writing a review.
They were knowledgeable and completed the job as advertised.
I would recommend this to a friend
Rated 4 out of 5 stars
sonytv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
controls could be a little larger and would prefer chargeable remote
I would recommend this to a friend
Rated 5 out of 5 stars
Our Agent Charles Paise did an excellent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He had to rewire some of our home entertainment system amongst some other things and as usual did an excellent job and was very helpful with any questions I had. I plan to renew the tech maintenance every year.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Daniel and Luis came to our home and programmed our new remote and demonstrated it flawlessly. We had had issues before and they made up for it with outstanding service. We will continue to recommend Best Buy and Geek Squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
rich did a fantastic job rewiring our entire home and installing tv's and a sound system throughout. This guy needs a fabulous raise for the good advertising Best Buy receives from his work.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad stood behind their work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad stood behind their work when I encountered a problem with original programming of universal remote.