Customer Ratings & Reviews

My Geek Squad installer was unable to set me up because my very old equipment could not be configured with my new smart TV. He tried to install over 2 visits but nothing seemed to work. I considered his continued efforts to make the installation so exemplary, that I had to give 4 stars for his customer service alone. His name was Dyami Somchay and feel he should be recognized for his work ethics and thoughtful work.

The agents installed my sound bar and educated on how to maximize my device

The two gentlemen who came to our home were able to reconnect all of the lines from our surround sound system to the receiver after another vendor had to remove them to look a gas leak! They were polite, fast and very friendly. I highly recommend them and I am sorry it took me so long to do this review.

The agents moved a TV set to another room. Then the installed a new tilting wall mount and mounted a 85" QLED TV just where we wanted it. They hooked it up to my TV service, powered it up, set all the settings properly and showed me how to so much with it. Also had a Netgear modem installed, and an eero mesh system installed along with 2 Alexa Show devices. Next they confirmed my Home Theater 5.2 system and balanced the sound very nicely. Very good group of agents. Polite, informative, well mannered and cleaned up everything after installs completed. HIGHLY RECOMMENDED!

The technicians who connected the sound bar were contract workers. They were very professional and were more knowledgeable than the last direct Geek Squad employee who set up our tv.

Sound Bar is Great quality, enriches my LG OLED experience! Perfect installation by a Geek Squad Pro!!

I had some trouble connecting my system together. Had the Geek squad come in. He connected it in a very short period of time, showed me how to navigate the system and answered any of my questions. Very happy with the service. Thank you.

My agent was very professional when installing my soundbar. He was very friendly and had a great personality, I am so happy with my soundbar. Its amazing , the sound is wonderful.

GREAT system. Installation smooth, timely and personal service was provided. It was especially fun to HEAR the sounds-enhancement with previously owned DVDs.

Tech agent quickly corrected a problem that developed with my sound bar after a painter working in my house had disconnected everything and then reconnected them incorrectly. The agent explained what he was doing and how to avoid the problem in the future.

The Geek Squad was excellent,on time,professional work, friendly young men,knowledgeable,answered all my questions

Chris is very knowledgeable, very friendly and helpful. He solved the all problems. I tried set up by myself and had the problem to add the subwoofer and couldn’t connect it to the TV since I used wrong cable and wrong internet. I have Wi-Fi mesh at home but I still choose Verizon router that cause all problems. After talking Chris I learned lots. Now I have my Chromebook’s connected to TV by myself.

Soundbar, speakers and subwoofer were reconnected to Wi-Fi. Sonos system is excellent and is usually easy to setup but if a problem occurs it can be difficult to correct. It took the representative some time to straighten it out but finally got it to work.

SONO SOUND BAR It is just what I had been looking for sound great.CHICO from GEEK SQUARD he is the best he showed me how to use, he is very Patient. If I have to call GEEK SQUAD again I will asked if CHICO can come out and set up whatever I need.

The guys at Geek Squad have done remarkable work setting up our new LG Big Screen TV & Dolby sound system. It works great! Having an amazing TV viewing & sound experience! TV is well mounted and sound system is placed just right in our living room. We love to blast it on action movies!

The Geek Squad Tech (Miriam) was courteous, efficient, professional and resepectful of my home. She assured that the system was working to its full capacity after installation. The set up was quick and easy. I have no knowledge of this new technology so I greatly appreciated her patience, friendliness and professionalism.

The Geek Squad technicians were able to connect our existing Sonos Soundbar to the new TV and make sure playback was functional on all connected devices including cable box and Apple TV. Plus the TV was mounted to create a streamlined look with the soundbar which resulted in a uniform look as if the Sonos was attached to the Sony TV. All in all, connecting audio looks easy but when multiple devices and WiFi are involved it's good to have a professional oversee all connections so you are getting the highest quality sound playback and responsiveness on all remote controls.

Eric and Rodney had done successful tv installs for me earlier this Year. I bought the Sony sound bar and upgrade DVD to increase my enjoyment of movies and other programs. The installers seem very competent. Unfortunately I have found that I have had to go back to using like 4 remotes to fully control my programs with all my equipment. I had purchased a Harmony multi-device remote for my earlier install and now it is less functional than before and I regret getting it because I still need the other ones. So I guess I should go back into the store and talk to my consultants in the home theatre department. RV

Saul was very knowledgeable of the product he was installing. He was very friendly and professional. Saul would be the technician I would request for Geek Squad services.

The team (Charles and helper) arrived on time; they covered their shoes and got to work. They answered all my questions that I had and troubleshot to even hook up my old VCR to my new equipment. TV, Sound bar and Apple TV work great along of course the VCR (for all you tape heads). Highly recommend.