Customer Ratings & Reviews

The gentleman came to my home and he was very knowledgeable. After several tries with changing settings, rebooting the devices and other attempts to solve my issue, he determined that I needed a new HDMI cable. He left his telephone number just in case the replacement cable did not work so I could contact him again. New cable did the trick!

Zeke from the geek squad installed the sound bar for our new 32 inch Samsung smart TV. Zeke was courteous and professional and installed the sound bar quickly for us. He then set it up so that it was controlled by the same remote that controls our TV and showed us some of its features. We were grateful for Zeke installing the Sound bar such that only one remote controlled it and the smart TV. We were very pleased with this!

Sound is great and the service was professional and quick.

The Geek Squad technicians were able to connect our existing Sonos Soundbar to the new TV and make sure playback was functional on all connected devices including cable box and Apple TV. Plus the TV was mounted to create a streamlined look with the soundbar which resulted in a uniform look as if the Sonos was attached to the Sony TV. All in all, connecting audio looks easy but when multiple devices and WiFi are involved it's good to have a professional oversee all connections so you are getting the highest quality sound playback and responsiveness on all remote controls.

Sound bar was not installed to mfg. guidelines. The technician said the alternate hook up used would actually deliver better results. I will admit the system sounded very good after completion. I did notice however, after completion, the adjustment for "dialog" was presented as "invalid". Clarity of dialog was one of my purchasing decisions for this system.

The surround system is awesome. The quality of the sound is very good

Eric and Rodney had done successful tv installs for me earlier this Year. I bought the Sony sound bar and upgrade DVD to increase my enjoyment of movies and other programs. The installers seem very competent. Unfortunately I have found that I have had to go back to using like 4 remotes to fully control my programs with all my equipment. I had purchased a Harmony multi-device remote for my earlier install and now it is less functional than before and I regret getting it because I still need the other ones. So I guess I should go back into the store and talk to my consultants in the home theatre department. RV

It sounded wonderful and l really enjoyed listening to its sound productions

I think the Geek Squad does a wonderful job when they set up electronics in your home and everything is working well when the leave

Scotty knew exactly what he was doing. I'd give him an A+ for professionalism. Also, Scotty pointed out a problem we've been experiencing with the TV. Since there is no problem with the other TV we have he checked and found that the one with no problem was a wired in cable box and the other is not. Comcast/Xfinity did a reset 3 times and still none of local channels work. The pictures crystalize and we lose sound. I plan on calling them again and this time I will tell them what the problem is.

Saul was very knowledgeable of the product he was installing. He was very friendly and professional. Saul would be the technician I would request for Geek Squad services.

after I purchased my 85" Sony TV and my Bose Soundbar and my Bose sub-woofer and sur round sound speakers. they gave me good instructions on how to use it I gave the Geek Squad a 5 Star because every I call on them to fix no matter what it is they get is going very quick. been with them for many years.

Geek squad guys are knowledgeable and professional

The service was good, but I don't know if it came with a remote or not. If it did, then I did not receive it. If it didn't then the service was excellent.

Great sound, true theater level experience!!! Highly recommended!

Installation By Geek Squad Techs was Great. Very Helpful & Knowledgeable. I only want Certified Geek Squad Techs

Installed with absolutely no issues. Perfect! Was able to use a sound bar I had previously

John was the Best. Excellent product! Sound is phenomenal

I was impressed with how quick and easy it was to schedule the Geek Squad. they showed up as scheduled and assembled my sound bar to the TV and made sure that everything worked well before they left. And left their cell number should I have any questions about the service afterwards. I was very pleased with the service and highly recommend them.

The first soundbar was incompatible. Again sold to me wrongly but Thomas.