Customer Ratings & Reviews

Derrick had to scramble to get the correct equipment for the scheduled installation which was delayed because he was not provided complete information so we basically lost the morning waiting. However, once he was ready late in the afternoon, Derrick stayed until about 8 pm to get the installation correct. He did a remarkable job and we were lucky to have him do the work.

Only reason to give a 5 star is because there is no higher rating. Top notch service, top notch people. Knowledgeable, helpful, patient........can't say enough positive things about the guys who came to install the Soundbar.

We're are so grateful for Chris & Nick who came by today. First of, they both have an awesome attitude, very knowledgeable, great teamwork, & customer-oriented. There's no doubt that they're going to be our best choices when we need anything done. Again, kudos to Chris & Nick!

They did a fantastic job mounting my tv- concealing the cords and setting up my soundbar. It looks fantastic

The agent installed, mounted, and setup a new Sony 55" Smart TV in our bedroom on the 2nd floor. He was polite, knowledgeable, patient, and open to any questions we had. His work was done neatly and efficiently. He went the extra mile by showing us how to install our older TV in the study on the first floor of the house. Would call again and be very pleased if he were to be assigned to us again.

Great sound. Easy to set up. Looks good in my center.

the guys knew what they were doing, Thank you so much... he came on time and installed my soundbar and hooked it up.. it was done wonderfully.

The Soundbar had great sound right out of the box. It blew me away. The the DVD movies I play from HD, Blu-ray and 2160 were amazing. The music was the same....you will be impress.

I had asked Geek Squad to fix a malfunctioning soundbar. Lesson learned : ARC - 4 must be connected to ARC - 4 and not to HDMI - 1. Always use 4-K HDMI cables and not HDMI cables you purchased in the early 2000's

We arranged for the Geek Squad to install/ connect the sound bar to the TV. The installer was right on time, found we needed another part. He went to next call and returned a short time later after we were able to get the needed part. He was very informative, and answered all of our questions . A very pleasant experience.

While it falls short of being the bet for an audipphile, the LG 3.1 sound bar and sub-woofer is a great buy for the money. Sets up easily and works well with the TV remote. For most of the living room customers I would recommend it.

Zach and Kyle set up my TV and it works GREAT !! They are very nice and very professional ! They programmed the remote, too. If I ever need to use the Geek Squad, I would insist that these guys do the work !!

I've been a fan of JBL speakers since I started appreciating music with quality stereo speakers in the 70's. The JBL 5.1 Soundbar did not disappoint. The Men from Geek Squad connected the Soundbar using the same bracket that was used for the TV. Everything looks "Great"!

Kennan did a great job setting up my sound bar and put on shoe protectors upon entering my home which was greatly appreciated. After he left I called him about a question with the sound bar, he answered the phone right away and walked me through the issue. He was great!

The first person who called said that they were running behind so they were going to send somebody else and that person was just absolutely phenomenal one now that they're way was extremely extremely patient made sure I understood everything that was one of the best experiences I have had through this whole ordeal of me trying to get all this set up I cannot think her enough the politeness best service ever from her

On the second visit, for another $100, this guy knew what he was doing and got our TV set up correctly in less than ten minutes and explained to us how it worked. Much different experience than the first geek squad guys who delivered and originally set up the TV (for $260) who were clueless and not helpful at all.

I have an annual membership and so the set-up was only $49. The tech made sure the receiver and BluRay all worked well and were synched with my cable box and remote. He was very thorough and went above and beyond what I would have expected. Thoroughly happy - new 4k Sony TV and 7.2 surround sound (pre-existing) now all ties together and rocks the room!

Geek Squad agents set up our soundbar and explained everything to us. I can't believe that we are actually getting surround sound with just a soundbar! It's terrific.

Waited a couple of weeks before deciding to get a sound bar for my new TV. Scheduled an appointment with Geek Squad and they delivered the sound bar and had it installed very quickly and it has improved the sound on the TV. If you get a new big screen TV invest a little more and get the sound bar and have the Geek Squad install both.

He was not able to get the soundbar working but he was able to confirm that the soundbar was bad so that i didn't waste a trip taking it back. He was very professional, took time to answer my questions and made a suggestion on a good soundbar. Very satisfied.