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Customer reviews

Rating 4.7 out of 5 stars with 268 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 268 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In home installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended. I now have all my data backed up and my printer is working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded all expectations... as I was very nervous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician connected my new laptop to my printer..........explained everything.... answered all my questions.... efficient, professional, KIND and VERY PATIENT! Made me feel very comfortable as I am not very techy and he certainly is!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home and Office installation was quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and outstanding MS Office Home and Student software by Jordan Hess

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad and Quicken plus others.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was very quick, thorough and efficient. He answered all questions the best he could.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor, was very helpful getting me up to date and explain things to me.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    add on to my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech person added on the virus protection very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and knew everything I needed. Explaining my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad took care of my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a wonderful job on my computer never a problem w/ geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helped with New Laptop issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad, very patient, professional and always helpful. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    solved problems with computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is terrific. solved all our problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They get it right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure knowing my tech has everything under control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the terrific service at our home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of scheduling. Tech was on schedule and performed an outstanding effort in on site repair, guidance and instruction for several items purchased from Best buy. The tech also had a very good demeanor, was positive professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic, fantastic, fantastic, fantastic, fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an outstanding Best Buy deal on the purchase of my new HP desktop computer, which the Geek Squad set up in my home and patiently instructed me about all of its features. Outstanding service which I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Download anti-virus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys are always helpful and knowledgeable. Have their service affords me a great deal of security for my electronics. downloads of software are secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gek Squad go i o me malmail quckly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got rid of malware and loaded my Webroot which was no longer there. Then in an hour I got an email saying I owed $400 for Webroot which I did not pay and another agent told me it was a scam. All wonderful help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So grateful for the excellent job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completed a data migration from my old ASUS windows based computer to my new MacBook Pro. Can't emphasize enough what a terrific job he did. I will never be without my Geek Squad Total Tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hook up my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech who came out did an outstanding job this guy did not quit until he had everything done would recommend geek squad to anyone that is in need of quality work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish I had him on speed-dial!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was highly knowledgeable, professional in conduct and demeanor, timely and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed microsoft 365 in a flash. He was very knowledgeable about the whole set up. Answered our questions too.

    I would recommend this to a friend