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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 268 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 268 reviews
  • Rated 5 out of 5 stars

    Useful tool for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While setting up my new desktop PC, the Geek Squad also installed Microsoft Office with a quick run through of it's new features. He was efficient & helpful - great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Topnotch Geek Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Geek Agent who has helped us has been topnotch, and Jon was top topnotch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completed software installation with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job working through some issues with passwords and recognition of existing accounts. Wrote down all directions to make it easy to follow in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help set up our phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really took the time to help set up our phones in the best way possible. So thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television options expanded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In his most recent visit, Daren installed new software for expanded television viewing, and did an outstanding job explaining the operation to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service they came and set up our computer wright away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and answered my questions Took time to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    technician proficient and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    updated printer and updated and cleaned up computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed new software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech quickly and professionally installed new software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and Support, set up time and came in and completed set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed SW quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed the new software on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service; professional, polite Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technician was prompt.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with Geek Squad assistance with printer software installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues moving info from my laptop to my new CPU. Timothy did an excellent job helping me understand the methods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek of the Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with Austin and his expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The staff was helpful when I picked my machine bac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was helpful when I picked my machine back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was great! Pleasant, professional, knowledgeable -- and quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Mark was smart, calm, thorough and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad handled all of our tech issues!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our new iPad and laptop and made sure all were connected to the printer. Good job...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    operating system upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent response and knowledge of operating system. On time no fuss no muss

    I would recommend this to a friend