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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1357 reviews

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90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,357 reviews
  • Rated 5 out of 5 stars

    better than expected service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my 75" tv above the fireplace and with Total Tech service, it was completely worth the money to have them do this over me trying to get it perfect. Great service and very personable agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time and did an absolutely perfect job. So impressed with the installation and professionalism. Highly recommend Best Buy to save time and get it done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and looks sharp!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job and did it quickly! They even asked if I wanted some extra room left for future purchases like using a sound bar. Would definitely use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ return visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same two representatives arrived, and things went very smoothly. I was thankful for that, and appreciated their promptness as well as with the overall speed of their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lap Top Frozen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the appointment setup. If I am already in the store why can't I drop off my laptop or ask a related question. I had to make at least 9 appointments because my work schedule kept changing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mounting looks great and did not take long to complete. The agents were very friendly and spent time explaining what they were doing. They also cleaned up when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable connection issues etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best most great experience ever. Friendly / efficient and took care of all of our problems. Give this guy a raise. Gold stars all the way around. Happy Happy Happy!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounting TV above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with the entire mounting and instillation of our TV. I would definitely use them again and recommend to friends. We had a delightful and very professional team who did a terrific job. Thanks Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad need to mount my TV above fireplace. Such great guys and very thorough. Very helpful with any questions. Love my Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brag-worthy TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV in just the right place and gave me wonderful suggestions on how to hide the cords. My wife even bragged to a friend about the installation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Great Comeback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an issue and a delay with the 1st attempt to make this install or the rating would be 5; but there was a great response to getting the install done or the rating would have bee a 1 or 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting at it's best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team did an amazing job mounting the tv and setting the tv up for use - they made sure all was connected to the internet and handled troubleshooting of problem areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly and expertly installed the tv and mounting bracket on the wall and set up all the accessories where you don’t see any cords. Very personable and knowledgeable also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation throughout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came were very professional and respectful of my home. They laid cloths, wore "booties" over their boots and were quick and cleaned up afterwards. Explained everything and kept me in the loop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys were great they came in and seemed like in flash it was all mounted and this was on rock fireplace. These guys were awesome. I highly recommend them get the tech package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No wires visible, three inches closer to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the mounting above the fireplace, bracket allowed the TV to be three inches closer to the wall. Center speaker also had to be reinstalled for the 65-inch Smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was flawless. They were able to use my existing mount from my prior TV. Hooked up all my devices and insured everything was up to date with the firmware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, and very professional during their visit. They completed our service with outstanding results, and we couldn't be happier with the service we were provided!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TJ and his partner came to my house and from the start they were professional and quick. They took no time at all setting up my mount and TV. I would definitely recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right to the tee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the team. They were on time . The wall on my son's wall looks amazing. I will recommend greeksquad to everyone They really know what they are doing

    I would recommend this to a friend