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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,729 reviews
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived as scheduled. The agents followed CDC practice and procedures. The agents were courteous and professional. They were knowledgeable about what had to be done. They assembled the unit in quick fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs who came to our house were very professional. They took out the appliances and furniture from boxes, took away the empty boxes with them. They were quick in assembling the furniture, setting it up, setting up the tv, X1 cable box, Sony sound bar. Great job indeed.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    The best service I ever purchased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled my TV stand and hooked up my tv to my cable and merged tv to remote for cable and tv. The took out the kinks within my 3 laptops and my tablet. Just worry free and very great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    assembleas promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in assesment of TV set up, the stand was assembled properly without mess

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ok job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put together our TV stand in good time and did do a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided quick and efficient assembly and set up of entertainment center. Programed all equipment, explained operation of all equipment and answered all questions to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents showed up right on time and did a job I definitely didn’t want to do myself, was my masculinity hurt? Maybe, but now I have an amazing dresser and a great tv on top of it and I couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent put together the stand, even though it took a few hours, it is amazing, and I love how the television sits on it. thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and gave us all important information need to have easy working acess. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Job Delivering And Assembling TV Cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe and Steve did an excellent job delivering and assembling the TV cabinet, and then mounting my new Samsun 32" smart TV to rest on top of the cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Knowledgable friendly competent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the guys at Best Buy come through for me...delivering the furniture, constructing it and placing the large screen on it to my specs. Great guys, courteous and efficient. Would recommend them, It saves hours of frustration and effort.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fit my need based on size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this stand along with our new TV and sound system to fulfill a need for fitting within the dimensions of the space in our entertainment center where our old flat screen had been. The responsiveness of the Geek Squad in assembling the stand, as well as hooking up the TV, Blu-Ray player, and sound system was excellent. This is the third time we have used Geek Squad - they are superb.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did an excellent job of setting up our new TV stand and our new LG OLED TV. Very professional work and the team arrived on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad assembled my desk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assembled my desk, positioned it where I wanted it, and took any trash with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Polite and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got it done! Assembled it in their truck first and then carried it in! Nice job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came to assemble the stand was very knowledgeable and professional. He cleaned everything up when he was finished. He set the TV on the stand and made sure that it was working before he left. He could have set up the TV but I had opted to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So happy with TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decide to have the TV mounted on the wall but had the TV stand assembled and place under it. Looks GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Speedy yet quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! They installed it in less than 20mins and still came back to check on it after I faced some issues. Really thankful for their services!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nicer than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman from Best Buy put the stand together. It was worth every dollar because it took them minutes which would have taken me forever to do. This stand is nicer then expected when I saw it in the store way up in the rafters. Hahaha nice to see it close up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My furniture assembly skills are weak so I decided to hire the Geek Squad. They did an excellent job assembling my Whalen Furniture - 3-in-1 Console. They were efficient, neat and professional.

    I would recommend this to a friend