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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,729 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad TV Stand Assembling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad out to deliver and assemble a new tv stand! They did a great job! It was put together in no time and they took all the boxes and packaging with them. I would definitely recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen arrived on time, carefully installed the new microwave and cleaned up the area after the job was completed. They also removed the old microwave and disposed of it for us. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Overqualified for what I had them do!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all the devices and showed me how to work my new Samsung tv and all the features!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I am glad that I did this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read the reviews for the product that I had purchased and almost everyone recommended that it is best to have the Geek Squad to assemble and they were right. The assembler did a wonderful job and did it in short order.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Installed everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they setup the tv stand and all HDMI hookups great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the directions were confusing, it was finally assembled. I think the people putting it together had problems understanding the pictures since they took it apart and reassembled it 3 times. Finally got it assembled with no damage and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Furniture put together and TV installed very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Furniture put together and TV installed very well! Everything worked. How the TV works was explained to us. Hauled away our old television which was very cumbersome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service on TV Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad to come to my home to put together the Simpli Home Artisan 72 inch wide TV Media Stand (M#AXCHOL005-72 that I bought from Best Buy). The guys came at the appointed time, were professional and courteous in their dealings with me. I had waited for them to open the box (just in case there was any damage done in the delivery-thankfully there wasn't any). Every piece was inspected by these guys to make sure all pieces were there and there was no damage, This is a heavy piece of furniture when assembled which took the guys around 1 1/2 hours to put together. This is a beautiful piece of furniture and they did an excellent job. It was well worth the charge (for me) to have Best Buy to assemble it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job all around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient and quick. Everything works very well after they left.., and they cleaned up before leaving. Very polite and professional crew. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad kept me updated on the arrival time. They assembled my Best Buy purchase and addressed my concerns in a professional and courteous manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad assemble my tv stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assemble my tv stand and it did not take them long. The lead person was a young lady. They did an awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were beyond professional - mounted the tv set up the entertainment station and hooked up all of my electronics. They cleaned everything up and you could not tell they were here. Fantastic experience snd worth every penny for a stress free installation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff. They assembled piece properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped make our new house a home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, helpful, and competent. We were very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They installed my tv in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installed my tv and made sure everything was hooked.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Geek squad assembled the tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two employees of best buy assembled the tv stand with fireplace yesterday 3-13-21 and one of the doors closes like it should but the other one doesn't i don't know if it needs adjustment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead to inform me of the time they would arrive. They were on time. Very polite and answered all my questions. They did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jiovanni and Jesus were very helpful. They were professional and quick with the assembly job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Servcie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money... The installer was polite, professional and had tremendous patience. It took a little over 3 hours for him to build the TV console and I couldn't be happier with the results..

    I would recommend this to a friend