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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,729 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and quick. They set up my TV stand and mounted my TV. Also made sure everything was working fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were professional, friendly & curdious.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team who quickly installed everything, explained all the directions clearly, careful to not damage walls, floors and track in dirt. They were also very friendly and courteous. Well done to all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly of our stand was excellent. It is a beautiful piece of furniture and the geek squad did such an excellent job. I definitely recommend the geek squad service to you.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    They knew what they were doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put this stand together in under an hour, a job that would have taken me 5 times that. I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and installed our tv stand and fine tuned our new Sony Bravia tv, everything looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    these guys were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional ! Did a super job assembling the stand, tv and sound bar! Cleaned up very well too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simply Amazing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad lady was awesome. Terrific quick and neat. So impressed. Will definitely call on them again when we need something assembled.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Efficient Assembly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled my new TV Stand and it looks great! I Like the color of the TV stand and it has a lot of storage. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK SQUAD SERVICE IT THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding job is done by the Geek Squad assembling my new TV stand! Many parts it was well worth it to have them assemble it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very fast and professional service. A+++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very friendly and courteous. Did an amazing job at explaining how to use the features and cleaned up after the fact. The unit looks amazing. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many different reasons, I had to have a TV console put together and delivered. I was extremely pleased with the two delivery men. The lead (I am assuming he was the lead since he led the dialogue) should be a Best Buy spokesperson. I questioned how Best Buy has stayed afloat in this age where so many retail stores are failing. He delivered a speech with credit going to the CEO and the changes that were implemented. He continued that although these changes involved downsizing and changing on delivery, etc. it was necessary. I thought WOW! He convinced me. This guy needs to be promoted within the company or at least recognized.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members did a great job. Professional teamwork.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New TV and Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in putting together our new TV stand and setting up our new TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in assembly and even informed me of a small dent that was there before putting it together.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    efficient and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very kind men came and assembled my tv stand quickly, hooked up my tv and took, away all the boxes. I couldn’t be more pleased. Would definitely use them again should the need arise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a cabinet from Best Buy and had Geek Squad put it together. He did a wonderful job. Was fast and made sure everything was in order before he left. Will always call on them for other products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an outstanding job of assembling, mounting and hooking up all accessories. I highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have had the Geek Squad out to our new home twice lately. Each experience was great. These individuals know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys did a very good job setting up tv & tv stand. Very helpful and answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Assembled my TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents assembled my TV stand. It came with so many parts and screws. If we would attempt to assemble it would take days to do where the 2 agents completed it in about an hour. I highly recommend hire the Geek Squad to do the assembly and leave frustration behind.

    I would recommend this to a friend