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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,729 reviews
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out to put my TV stand together for me

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    easier than doing it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put everything together and hooked the TV up. Made all connections needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad had excellent services and resolved all of my issues.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Assembly of TV Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen delivered the TV Console and assembled it quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hate putting stuff together? Try this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After recently moving, I had spent far too much time assembling furniture. This was worth being spared the aggravation of assembling it myself. The techs arrived a litte past the scheduled time but had called with an arrival time. They finished it in a lot less time and with a lot less swearing than I would have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great and knew how to assemble in a fast way, was very polite

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Geek squad install my TV stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 2 tv stands and got them set up by the geek squad, the first 2 guys that came in one of their name was Joshua, were very professional and clean and had on the booties on their shoes, so they didn’t come on the carpet with their dirty shoes and. The other TV stand was assembled by 2 other guys that didn’t even bother putting on the booties let alone taking off their shoes and walked over my carpet with their dirty shoes in my bedroom where my 8 months old baby crawls all the time. They had no regard whatsoever for my carpet. I only have carpet on the stairwell and in the bedrooms and it doesn’t take a genius to know that you’re supposed to take your shoes. They were kind enough to take the boxes and garbage away, that’s why I can’t give this review a 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent assembly and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew efficiently assembled and set up the Console with no issues or concerns

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Very neat and made sure we were pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad assembly & delivery was flawless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were perfect in their assembly and set-up our of BDI media cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a good job! He was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Sony 55”, the supplied feet that came with TV were too wide, so I bought a table top TV. I didn’t have time to mess with installation so I arranged to have the Geek Squad set up. Scheduled a time and received updates on the scheduled arrival. They were in & out in an hour, my mom was happy to watch her new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in, put together the media center, hooked up the TV, and all works we...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All done by amazing Geek Quad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!All done by amazing Geek Squad Jen & Mike!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so knowledgeable and helpful. Assemble everything in a moment's time!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    The stand is attractive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stand is attractive and has a lot of room to hold other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came to install the TV and shelves were great! They asked us where we wanted everything and were very flexible when we were discussing where we wanted everything. They didn't rush us and did their job very professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assembled our TV cabinet quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young guys worked well together and completed the assembly of our TV cabinet very quickly. There were many screws, bolts, & parts. It was definitely worth the cost of the assembly. It would have been very difficult for my wife and I (both seniors) to do it. Mahalo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was terrific. They were professional, knowledgeable and nice. The job was done efficiently and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assembly of tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the time that they took to assemble it well. During the assembly we discovered that there were some bad screws. They came back with some replacement screws to correctly ensure the handle could be attached to the unit. Thank you so much.

    I would recommend this to a friend