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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,729 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was a painless process. Geek squad came in made all adjustments, assembled furniture, and set up tv without any issues all in less than 1 hour. Thank God for them. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to put this together were awesome. They did a great job. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad rocked it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55 inch tv stand with gaming nook. Installed and assembled by the geek squad. Both workers did an excellent job and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    set up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he did a great job setting up our sound bar plus he programed some stations in our tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did such a great job with installing my items there is no one else better and I will never use anyone else for my electronics installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a klutz like me, who is a tech troglodytic curmudgeon who hasn't a clue what plugs into where, they are a life saver! BestBuy subcontracts a company that delivers things in boxes, puts them together and working, and takes away the detrita. They don't always arrive at the promised time, but they sometimes come early, quickly do the job, and disappear...excellent, welcome (for me necessary) service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation was fast exceptional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so nice, got everything set up on TV and did not rush. Helped me understand all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful installation of entertainment center but not much explanation of the remote that comes with it. 3rd party installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad assembled TV cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were great. Very professional, quick, and efficient. Took the time to explain and show operation of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent and expedient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a terrific job. 100% professional, and very quick. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV, built cabinet, took away the card board. They were on time and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G squad installed my desk quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, they got ontime, no mess and very efficiency

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly done quick and perfectly! Was impressed!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed my TV purchase were professional, fast, and very considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call out the Geek Squad as the first console sent, after 2 1/2 hours spent by two movers to assemble the parts, eventually revealed insurmountable assembly problems: the manufacturer had filled necessary dowl holes and omitted others at Step 17 out of 24! ~ And I was paying for that time! Aarg! ~ Call to Best Buy followed and my request to have a new console delivered ...and... assembled for no charge and the old console removed was quickly agreed to. The following week the new console and Geek Squad appeared and all problems were solved AND I signed up for Total Tech. ... Talk about making lemonade out of lemons! ... Happy camper!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad were fantastic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys put it tv stand together beautifully and disposed of trash. Wore booties so carpet wasn't soiled. Very professional

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Mostly correct assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 70 inch Insignia TV stand and it had lots of parts - glad I got best buy assembly service. It does require a little muscle and patience. I did notice he rushed through the setup of the flat glass shelves where some were not oriented correctly and I had to fix it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a chair. After a series of mishaps finally delivered. Team set up, cleaned up and were gone in under 15 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    PhiTVsstand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and thorough job assembling the TV stand. A lot of hardware came with the unit and to give it stability. Fast and courteous workers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job on TV stand assemble!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV stand was assembled perfectly. I won't be able to do it myself.

    I would recommend this to a friend