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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,729 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice TV table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, attractive TV stand, expertly assembled by the Geek Squad member, Jon, who installed our TV system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assembled my stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents/geek squad professionals assembled my stand and did an excellent job Tyvon E. and Trey B. were very professional, courteous and didn't mind me watching and asking questions. They cleaned up after finishing the assembly of the stand. One of the agents spend time showing and explaining to me how to use my system. I am very pleased with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job assembling my TV stand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick, efficient, professional and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad set up TV expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service setting up new TV and showing me how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 75 inch tv and I had asked that the wires be hidden since it is a focal point in the room. However, there are 2 wires which are hanging from the bottom of the tv and are a eyesore. What can I do about this situation?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really cool dude.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was super professional. He put together the product and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has never let me down. If there is a problem they will fix it or install whatever you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job in a timely fashion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, on time, clean, answered all questions. A+

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad assembled my tv stand and was very quick and clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Angel was amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the home service employee angel! We’ll use this service again!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was made in a timely manner,delivers assembly done fast workers were polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Furniture Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad accurately and efficiently assembled the Synergy System furniture. They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grrrr!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd guy great. First 2 guys who broke the console, didn’t remove the trash AND they asked for a tip beforehand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable and friendly and assembled the tv stand in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, fast and took the time to explain everthing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    he did a good job except he forgot the back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the furniture was assembled well, except he forgot to assemble the back of the tv stand. not a big deal, but the boards were not fastened to the back of it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult assembly, but the two men that set it up never complained and did an amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent couldn't have been more professional and skilled. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mixed service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service for the furniture assembly was great. The Tv install and setup not good at all - arrived an hour after scheduled window, did not mount where I wanted, did not help w calibration or tv setup at all.

    No, I would not recommend this to a friend