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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,729 reviews
  • Rated 5 out of 5 stars

    TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derin and his partner assembled the TV stand. Helped me relocate my old TV stand to another area, cleaned up all the wrapping and packing. Appreciate their help and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy service and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse U and Jesse R were the 2 guys sent to assemble the stand. They were fantastic! They were quick, timely and did a great job. I was called prior to their arrival and also received a text. They picked up all the trash and Styrofoam bits they could. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad who installed my frig were Super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians who delivered and installed the frig I purchased were very polite, careful, considerate, informative and helpful. They were super!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and set up my tv. No issues after and they did all the hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to our home assembled our new cradenza, set up our TV, soundbar, and speakers. They took the time to be sure all was set up as I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me time. Frustration. And the cat prancing across the instructions and pieces. A total godsend! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does this routinely and they know how it should go together. When you purchase merchandise from Best Buy and their services you are assured they will make everything right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquadHelp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been friendly and helpful with everything I've asked them to help me with. This goes for every location I've been to including NY, MA, IA, and FL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth paying the Geeks to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad assembled the cabinet and tv. they were friendly and efficient. One noticed a small flaw on the tv and said they would get it replaced. I never would have noticed it but it could have worked into a major problem. Thanks, Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb job of furnature assembley

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I could have done the job myself, but it would have taken multiple hours, and I would have been short 2 hands for ease of job. Well worth the effort to not have to figure everything out and have it finished in 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 Geek Squad technicians were awesome. Professional, knowledgeable, customer focused! Everything was perfect when they left. I had the best experience with this team of Geek Squad professionals! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assembled TV consoles quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad service for assembly of a TV console and installation of an in-wall TV cable box and was so pleased that we requested the same team to assemble another TV console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to know what they where doing but price for the job was real high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would like to say I appreciate geek squad .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good . Thank you all geek squad workers.bless you forever

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Two employees were efficient and friendly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents sent to assemble stand and took a while. TV had already been delivered, so they mounted on stand and completed any connections necessary. Pleased with employees and Geek Squad for getting this completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am happy with their service. They setup my new TV in family room, moved family room TV to basement and Hauled away my old TV from basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service, logistics was rough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coordinating the logistics of this was a challenge, Best Buy didn't seem to have a handle of dates and times for when this was going to be delivered. But we did end up receiving the items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered myself lucky when the Geek Tech said he was familiar with the stand I choose and had assembled one previously. I love the end results and I loved the idea of someone other than me putting it together with no missing parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent, very professional, prompt and courteous. Geek Squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job I am so happy bast buy allwes good practice iam always looking and practising

    I would recommend this to a friend