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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,729 reviews
  • Rated 5 out of 5 stars

    Professional services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TCL tv and set up the apps including how to create an account.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Installed tv quickly not much on operating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly of the stand was very good. Time spent on reviewing tv controls was very minimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pete and Jimmy did an excellent job setting up our tv stand. They were very polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent two guys to assemble and mount my TV on the stand. They did a great job and provided great customer service. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent installation of the TV and the cabinet that I purchased for the TV to sit on. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assembly Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a hassle free experience. The men put it together beautifully, but the console itself was slightly defective. The workers were great though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY meticulous about each assembly step

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took over an hour to assemble but great job! Geek Squad had lots of patience.'' Cleaned up boxes and papers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy. I was concerned it was going to take quite a long time but our guy was very prompt and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cabinet install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came to assemble our cabinet were very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two technicians were very professional and went out of their way to be friendly and picked the area up after assembly of our console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time. They were quick and efficient. I always have them install items and get the warranty. Always been excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great service. So professional and smart. Very helpful, answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup for 60 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the installation of the product. Excellent match for my 60 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cabinet I purchased site unseen turned out to be a nice piece of furniture. The Geek squad did a great job putting it together.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice workers, very organized, answered all my questions. I only gave 4 stars because there was a slight uneven lifted section on the furniture unit I discovered after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are knowledgeable, efficient, friendly and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service but it was later that expected and a bit rushed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Team Members Are Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled the TV stand and installed my TV in a time manner and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents fixed us up with everything and took the time to help us get familiar with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent put together and it didn’t take very long. He set my TV on top of stand and secured all cables .

    I would recommend this to a friend