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Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,731 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was SUCH a relief to have the Geek Squad assemble the TV stand/mount, then to install my new system. I would still be trying to figure it all out, but they came, they saw, & they installed!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed! Eric was my tech and he did an excellent job! He put my fireplace console together perfectly! He was very thorough and detail oriented.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!! Geek Squad assembled TV table very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad put together our new TV table and answered all of our questions!! Very helpful in listening to our questions and making sure we understood his answers. Very polite as he worked and took care of all of the empty boxes. Thanks for doing a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great guy, friendly and efficient .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to say that having our new electronics professionally installed was one of the best decisions I made over the holidays. He arrived early and completely prepared to put together our tv stand and install our tv. No muss no fuss. Everything up and running before he left. Including a great job on the cleanup. I am more than pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad put together my TV stand with fire plac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio and Jerry were awesome. They put together the TV stand with fireplace. They were friendly and great with my dog. The TV stand looks great, and they made sure everything was in place and working before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I Love my Desk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and my desk looks amazing. They took their time and I have absolutely no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Assembly was fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job assembling my TV stand and I am satisfied with the service. However, I had issues with the appointments - the geek squad did not show twice and made it only on the 3rd appointment. I had similar problems with other deliveries and appliance installations - multiple no shows. I like BestBuy in terms of products and shopping experience but the home delivery part needs improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an entertainment hutch, and decided to let GeekSquad put it together. Turns out that thing was VERY complicated, and would have taken me a couple of daysto put it together. Sir Geek got it assembled in 3 hours. If you can afford to spend some coin to save time and aggriation, DO IT!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    done quickly and accurately - explained as they went along - cleaned up excess

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stand and Office Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team who put together the chairs and the computer desks did a wonderful job. Very prompt and highly professional. They went over and above in ensuring everything was put in place as desired.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV console installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for excellent service putting my TV console together. I was happy I wasn't putting it together. It would have taken me forever!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad provided excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and efficiently put my recliner together. They were courteous and professional. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The installation procedure was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was handled in a very professional matter. The installers were courteous and seemed to possess the needed technical expertise to complete the job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad assembly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad technicians were wonderful in setting up our new television projects. They worked hard and went beyond their assigned project. Thank you Kendall and Matthew.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sound bar purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful at store Had some problems with rewards and was able to get it fixed and able to use on second visit for purchase of sound bar and get the sale price as promised from the first visit Sound bar works great No problems setting it up to new TV Needed Geek Squad for TV and Tv stand purchase but not needed for sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not handy, I wanted it done right. So I called them and they came over the next day. Wore covers over there shoes and the two guys put it together quickly. Showed me how to adjust certain things on the desk and very polite, they also answered my questions very accurately and they where professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Assembly needed -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of a table console with glass shelves - need professionals to put it together. The Geek Squad got the job done in record time. picked everything up and left the house clean and all purchased items in working order.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office desk chair assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad chair assembly was good. The only thing they didn't do was to remove the cartons they came in. I suggest others to specifically request it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad got my TV stand assembled perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV stand and console.was assembled and worked perfectly. It would have me days to assembly the TV stand and console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism and courteous they arrived on time the installers took their time and make sure everything went smoothly

    I would recommend this to a friend