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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1728 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,728 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    They installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went beyond to make sure that the tv and the other components were connected and working

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy people are the best. From the sell to the installation

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best Buy third party tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's third-party tech did a great job constructing my television stand. He was efficient, and the stand has a nice look. Plenty of storage space and space for decor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad assembled a bookshelf I bought! Great job! It took 2 guys about an hour which means it would have taken me several hours!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Contracted workers delivered entertainment center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the old stand and set up new one in the house. They were efficient and carried out packaging to discard. There when promised with a confirmation call the day before and one on the way on the day of delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an entertainment hutch, and decided to let GeekSquad put it together. Turns out that thing was VERY complicated, and would have taken me a couple of daysto put it together. Sir Geek got it assembled in 3 hours. If you can afford to spend some coin to save time and aggriation, DO IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that assembled the Galaxy stand with mount did an excellent job. There were a few connector pins that did not fit properly and they were able to work through the issue and did not cause any damage to the stand. They placed the stand where I wanted it and cleaned up the area they assembled the stand in before departing and asked if there were anything else they that needed done related to the stand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best employee for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who delivered and assembled our TV stand was outstanding! He was kind, professional, careful and excellent at his job! Could not have been any happier or more satisfied with the work completed. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review of Verde TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Verde TV, did an outstanding job communicating delivery times and set up!!!! I was advised promptly about any changes, and the delivery agents worked diligently. They explained the use and controls very well and cleaned up all debris and packing. I personally commended Alexis at Verde and would highly recommend their service. The same DOES NOT APPLY TO BEST BUY PERSONNEL WHO WITH ONE EXCEPTION WERE ABSOLUTELY INCOMPETENT AND MISERABLE TO WORK THROUGH ALL THE ISSUES THEY CREATED. THAT EXCEPTION WAS AEDELIS IN THE DOWNINGTOWN STORE. SHE TOO WORKED FEVERISHLY TO CO ORDINATE DELIVERY AS WELL AS THE PICK-UPMOF MY OLD TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A job superbly done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll work with done carefully and successfully. The two technical experts of Geek Squad or personable and did a good job and don’t rely on them in the future, as usual!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    kelzo90

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys put it together and it looks good so not much else to say. No mess, good guys, good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Assembly needed -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of a table console with glass shelves - need professionals to put it together. The Geek Squad got the job done in record time. picked everything up and left the house clean and all purchased items in working order.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I really got the use out of my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assembled the tv cabinet, put everything in place hookef all backup and actually even gave me instructions on another piece of equipment I was not sure about operating. They were great and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Furniture Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my furniture assembly. The assembler called and informed me when he planned to arrive beforehand and was here around that estimated time. He was fast, clean, and respectful. My desk was up in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The installation procedure was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was handled in a very professional matter. The installers were courteous and seemed to possess the needed technical expertise to complete the job in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not handy, I wanted it done right. So I called them and they came over the next day. Wore covers over there shoes and the two guys put it together quickly. Showed me how to adjust certain things on the desk and very polite, they also answered my questions very accurately and they where professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Make it easy on yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The furniture piece that I ordered arrives at the Best Buy store in a damaged box, so they assembled it in the store to make sure that the actual piece of furniture was undamaged. From there, the delivery and placement was smooth and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Assembled TV stand quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt to call before the visit and was on scheduled time. He completed the assembly without any hassle and did an excellent job! He followed all protective guidelines while assembling and left the place cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Desk assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a desk and it was assembled at my home. The representatives did a good job. It took a long time to assemble, although it was done very well. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I'm glad the Geek Squad put everyting together!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, pleasant, and knowledgeable. They install the 60" plasma LG TV, the sound system, and assembled the TV stand. Everything works perfectly together. We could not be happier with the products we bought from Best Buy and the service we've received.

    I would recommend this to a friend