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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,731 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service and Quick!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack and his assistant were good at setting up my stand and TV. Just wish they had brought a new TV the first time and not an 'Open Box". The second time it was quick and set up was good. I am satisfied now!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Make it easy on yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The furniture piece that I ordered arrives at the Best Buy store in a damaged box, so they assembled it in the store to make sure that the actual piece of furniture was undamaged. From there, the delivery and placement was smooth and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad got my TV stand assembled perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV stand and console.was assembled and worked perfectly. It would have me days to assembly the TV stand and console.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Geek Squad Assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived at my home within the agreed upon time frame. They assembled my computer chair in record time. They took the huge box and trash with them. It was nice to have the service completed because I could not do it. I plan to call them for future projects.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office desk chair assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad chair assembly was good. The only thing they didn't do was to remove the cartons they came in. I suggest others to specifically request it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad provided excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and efficiently put my recliner together. They were courteous and professional. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best employee for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who delivered and assembled our TV stand was outstanding! He was kind, professional, careful and excellent at his job! Could not have been any happier or more satisfied with the work completed. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Furniture Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my furniture assembly. The assembler called and informed me when he planned to arrive beforehand and was here around that estimated time. He was fast, clean, and respectful. My desk was up in no time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody from the Geek squad assembled our TV stand and then set up our TV.......... What a fabulous service and worth having for many reasons!!!! We might still be working on assembling the TV stand if it weren't for the Geek Squad........specifically Cody.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Assembled TV stand quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt to call before the visit and was on scheduled time. He completed the assembly without any hassle and did an excellent job! He followed all protective guidelines while assembling and left the place cleaned up.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    done quickly and accurately - explained as they went along - cleaned up excess

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I really got the use out of my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assembled the tv cabinet, put everything in place hookef all backup and actually even gave me instructions on another piece of equipment I was not sure about operating. They were great and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed my corner fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!! the guys were so good!! Came and got right to work. Assembled it nicely; they were kind and considerate . They followed all the Covid precautions. Then showed me how to work the fireplace . They are a credit to the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best Buy third party tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's third-party tech did a great job constructing my television stand. He was efficient, and the stand has a nice look. Plenty of storage space and space for decor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review of Verde TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Verde TV, did an outstanding job communicating delivery times and set up!!!! I was advised promptly about any changes, and the delivery agents worked diligently. They explained the use and controls very well and cleaned up all debris and packing. I personally commended Alexis at Verde and would highly recommend their service. The same DOES NOT APPLY TO BEST BUY PERSONNEL WHO WITH ONE EXCEPTION WERE ABSOLUTELY INCOMPETENT AND MISERABLE TO WORK THROUGH ALL THE ISSUES THEY CREATED. THAT EXCEPTION WAS AEDELIS IN THE DOWNINGTOWN STORE. SHE TOO WORKED FEVERISHLY TO CO ORDINATE DELIVERY AS WELL AS THE PICK-UPMOF MY OLD TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad removed old television and set up new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled and set up the television and stand. They were very efficient and completed the task to my satisfaction in a timely manner. After completion, they reviewed everything with me to make sure I understood how to operate the television.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Team - Very Appreciated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been very helpful in setting up our new TV and all the peripherals. Worst part was the two hours to build the TV stand. Sure glad we didn’t have to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    He did excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put my tv stand together very well. The stand offered resistance but the agent fought his way through and won. My stand looks beautiful in my living room. Thank you for a job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gents that delivered and put together the TV stand, put together all components, did hook up and trained - is worth every penny. Justin & Chuck rocked. Were careful of walls and floors, were efficient, courteous and clean. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stephen Franklin deserves a raise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen Franklin did a great job. He checked the item for damage before assembling it. He was patient and kind.

    I would recommend this to a friend