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Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,731 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad I used Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came exactly when they said they would, and did a great job. I have recommended Geek Squad to a couple people because they made it so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad put together my fireplace tv console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent Sean was very professional and friendly delivering and putting together my fireplace tv console I had purchased.

    I would recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 4 out of 5 stars

    Poor knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They left the recliner without the two arms. The store re-scheduled another appointment to take back that recliner and bring a new one. When the installer got there he found out the the 2 arms missing were just under the recliner. He took them out and installed them. He took back the new recliner that he was bringing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv stand installed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed the TV stand were amazing. Came before the promise time and installed the stand in 30 mins. Even went out their way to put the TV on top even though I already knew they were not going to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that assembled the Galaxy stand with mount did an excellent job. There were a few connector pins that did not fit properly and they were able to work through the issue and did not cause any damage to the stand. They placed the stand where I wanted it and cleaned up the area they assembled the stand in before departing and asked if there were anything else they that needed done related to the stand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys assembled the TV stand without any problems. They also transfered my TV to the stand and hooked it back up. They were very nice and did a wonderful job. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs who came to our house were very professional. They took out the appliances and furniture from boxes, took away the empty boxes with them. They were quick in assembling the furniture, setting it up, setting up the tv, X1 cable box, Sony sound bar. Great job indeed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Richard is great with anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several Geek Squad needs that ha all been done well, from tv install to sound bar to speakers to universal remote to putting together patio furniture. Well worth the annual cost and great price for service appointment needs.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided quick and efficient assembly and set up of entertainment center. Programed all equipment, explained operation of all equipment and answered all questions to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice and perfect service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really gave my family a perfect abd great services. We are happy about that. Kudos to geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived as scheduled. The agents followed CDC practice and procedures. The agents were courteous and professional. They were knowledgeable about what had to be done. They assembled the unit in quick fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys assembled the stand and placed the TV and other equipment on the stand . Dish Network, Hopper , and DVD player. They were very respectful and made sure all packaging was cleaned and taken out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy people are the best. From the sell to the installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV stand was assembled quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembling furniture of this type has always been something I dreaded. The Geek Squad representative was able to do it quickly and skillfully and the assembled product looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fit my need based on size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this stand along with our new TV and sound system to fulfill a need for fitting within the dimensions of the space in our entertainment center where our old flat screen had been. The responsiveness of the Geek Squad in assembling the stand, as well as hooking up the TV, Blu-Ray player, and sound system was excellent. This is the third time we have used Geek Squad - they are superb.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    The best service I ever purchased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled my TV stand and hooked up my tv to my cable and merged tv to remote for cable and tv. The took out the kinks within my 3 laptops and my tablet. Just worry free and very great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Knowledgable friendly competent team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the guys at Best Buy come through for me...delivering the furniture, constructing it and placing the large screen on it to my specs. Great guys, courteous and efficient. Would recommend them, It saves hours of frustration and effort.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad did an excellent job! We recommend them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was excellent; made sure the TV stand was assembled properly. A very positive experience for us. We would highly recommend assembly by the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchased , picture is exactly what you getting so please read detail and over view before you order. Cold is really nice . I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install my tv proffesional geel squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents in a very proffesional way,install the lg 77 and the serround sound plus the stand For the lg77 and pick all the packages from the products leave the area spotless

    I would recommend this to a friend