4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,731 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nicer than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman from Best Buy put the stand together. It was worth every dollar because it took them minutes which would have taken me forever to do. This stand is nicer then expected when I saw it in the store way up in the rafters. Hahaha nice to see it close up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV stand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism and courteous they arrived on time the installers took their time and make sure everything went smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2 sides tables and office chair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional customer services. The service agent were super diligent and nice. Very responsible and thet assembled and did great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best money that I spent. The TV cabinet was very heavy and I could not have handled it myself. The agents had this together very quickly. It looks professionally done because it was done by the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had it done by the pros they have the experience in assembly and it was right the first time. Sometimes the instructions aren't clear and it gets frustrating after an hour or so and you left out a part so you go back and start over..

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Great looking cabinet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cabinet was what I was looking for however it had to be assembled. Me assemble it? I think not. The GS quickly and efficiently put it together. The cost was a little steep but worth not having the drama of assembling it my self

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go with the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My furniture assembly skills are weak so I decided to hire the Geek Squad. They did an excellent job assembling my Whalen Furniture - 3-in-1 Console. They were efficient, neat and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Job Delivering And Assembling TV Cabinet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe and Steve did an excellent job delivering and assembling the TV cabinet, and then mounting my new Samsun 32" smart TV to rest on top of the cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy people are the best. From the sell to the installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great, knew what they were doing, were very careful with the existing furniture and were very friendly and explained how to use the remotes and the TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did an excellent job of setting up our new TV stand and our new LG OLED TV. Very professional work and the team arrived on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my computer and gave us all important information need to have easy working acess. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional and polite.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a horrible experience trying to get a tv stand delivered, and having it lost three times, we had the Geek Squad deliver the 4th one and set it up. They were very professional. Did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Great JOB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job putting the unit together quickly and efficiently. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Speedy yet quality service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! They installed it in less than 20mins and still came back to check on it after I faced some issues. Really thankful for their services!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very happy with geek squad set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased a black glass tv stand, 3 tiers, a 65" tv, and a 4.1 sound bar.. the squad showed up on time, called me in advance to let me know they were coming, and were quick and professional with the assembly and set up... very happy with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that can and assemble my cabinet. They were awesome they were very professional. Didn't take them long at all, they even cleaned up after they were finished. I was very please with them. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Stand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent put together the stand, even though it took a few hours, it is amazing, and I love how the television sits on it. thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad agents set up everything perfect,did a great job,spent alot of time at it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad assembled tv and stand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christophor and his helper Ricky did a clean job in putting the tv stand and tv in apt.(nothing left on the floor, all boxes put away) While putting items together they talked with me and my guest, didn't seem to bother them. Really nice you guys take the garbage out, one less care for me! Christophor checked everything out that was worked on and asked if I felt comfortable with the way things turned out!? He than helped me move the tv in living room to bedroom and waited till it worked! Such great customer service given, so friendly, and seemed so calm about things! Thanks Christophor and Ricky, Best of Luck to You Two!

    I would recommend this to a friend