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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1728 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,728 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came to assemble the stand was very knowledgeable and professional. He cleaned everything up when he was finished. He set the TV on the stand and made sure that it was working before he left. He could have set up the TV but I had opted to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My furniture assembly skills are weak so I decided to hire the Geek Squad. They did an excellent job assembling my Whalen Furniture - 3-in-1 Console. They were efficient, neat and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped make our new house a home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, helpful, and competent. We were very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team members did a great job setting up all the recent items I got at Best Buy. Members took their time and set up everything great.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, communicated to me his pending arrival. He was professional, courteous and cleaned up. He assembled the shelving in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nicer than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman from Best Buy put the stand together. It was worth every dollar because it took them minutes which would have taken me forever to do. This stand is nicer then expected when I saw it in the store way up in the rafters. Hahaha nice to see it close up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job putting everything together for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best money that I spent. The TV cabinet was very heavy and I could not have handled it myself. The agents had this together very quickly. It looks professionally done because it was done by the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The assembly team was very knowledgeable and effic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled the tv stand quickly and to our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional and polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a horrible experience trying to get a tv stand delivered, and having it lost three times, we had the Geek Squad deliver the 4th one and set it up. They were very professional. Did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected my devices and ensured everything was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great, knew what they were doing, were very careful with the existing furniture and were very friendly and explained how to use the remotes and the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad assembled tv and stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christophor and his helper Ricky did a clean job in putting the tv stand and tv in apt.(nothing left on the floor, all boxes put away) While putting items together they talked with me and my guest, didn't seem to bother them. Really nice you guys take the garbage out, one less care for me! Christophor checked everything out that was worked on and asked if I felt comfortable with the way things turned out!? He than helped me move the tv in living room to bedroom and waited till it worked! Such great customer service given, so friendly, and seemed so calm about things! Thanks Christophor and Ricky, Best of Luck to You Two!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Great looking cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cabinet was what I was looking for however it had to be assembled. Me assemble it? I think not. The GS quickly and efficiently put it together. The cost was a little steep but worth not having the drama of assembling it my self

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professionally assembled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled two media cabinets, they were very professional and explained the characteristics of my new furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people put the fireplace together and it was turned on before they left. Love it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had it done by the pros they have the experience in assembly and it was right the first time. Sometimes the instructions aren't clear and it gets frustrating after an hour or so and you left out a part so you go back and start over..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation,polite, fast, kind, nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that can and assemble my cabinet. They were awesome they were very professional. Didn't take them long at all, they even cleaned up after they were finished. I was very please with them. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Geek squad insulation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put my TV together very fast. He was friendly and took the boxes with himself. I recommend the Geek Squad to anybody.

    I would recommend this to a friend