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Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,731 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and his partner were AWESOME! On time, courteous and put up with my husband jokes lol. In no time they were done, cleaned up and gone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hesitated when we purchased the item to have it assembled by someone else. Make sure you always get your furniture assembled by the Geek Squad group, they are tidy, courteous, know what they are doing and clean up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Installation and assembly you can trust!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben with the Geek Squad put the tv stand together so quickly and efficiently! He took the headache and guess work out of the assembly process. He did it with a smile and while answering questions from us. 5 stars to Ben with the Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service made things so much easier for me. I would definitely recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We definitely have them come back again when I pur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys who installed everything were awesome and very professional very knowledgeable and we’re very nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected my devices and ensured everything was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad did an amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided amazing service. They arrived on time and were respectful of my home. They did a great job in assembling my arcade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This team went above and beyond...the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allen and his associate were the best - everything looks beautiful - it took a while but we finally got there - they were great - Best Buy was slow and impossible to reach for help.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people put the fireplace together and it was turned on before they left. Love it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set up of entertaiment cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who did the setup of this cabinet were great. Not an easy task even with directions. They were pretty fast, professional and cleaned up mess afterward. A little pricey but would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team work great together. They assembled the tv stand, mounted the TV, took out all the boxes and trash. They were excellent workers, great exemplary customer services. I can only say " What a great team".

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a member of the Geek Squad deliver & assemble the TV stand I purchased. So glad I did. They sent reminders, etc The Geek was very personable, assembled without any problems & explained everything to me!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Easy! for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians put it together for me quickly and quietly. I didn't have to fight with the instructions and possibly break it. I was very happy with their service and the set up of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed our tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected everything. They did a great job and explained things to us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad consistenly goes above

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad consistenly goes above and beyond. Great to work with, always have great ideas for the products, will not leave until your satisfied, and are and have been time after time very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen successfully set up my TV, soundbar, base and assembled my console. They were prompt and proficient. I highly recommend your Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we had Geek Squad install new TV and TV stand. They knew exactly how to handle product and how to assemble them. Very pleased with installation and installers

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    3rd party installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Homie cane in and assembled my walker edison tv stand up to 65” for tvs in an hour and a half. Wouldve taken me 4 hours in all honesty. Speedy quick, was 3rd party though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Showed Up on Time and Knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. Confirmed the job and went right to work. Fantastic job. They knew what they were doing and had all the right tools to complete the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV'S and connected them to the cable devices effortlessly, professionally, and quickly. Used all safety and sterilization protocols efficaciously.

    I would recommend this to a friend