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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,731 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked efficiently to mount a non-Best Buy media cabinet to the wall in my living room. It's exactly how I envisioned it after they were done. It looks super awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad TV Stand Assembling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad out to deliver and assemble a new tv stand! They did a great job! It was put together in no time and they took all the boxes and packaging with them. I would definitely recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed my T.V. with great attitude and skill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with installation. They had a great attitude and completed the job quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen arrived on time, carefully installed the new microwave and cleaned up the area after the job was completed. They also removed the old microwave and disposed of it for us. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I am glad that I did this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read the reviews for the product that I had purchased and almost everyone recommended that it is best to have the Geek Squad to assemble and they were right. The assembler did a wonderful job and did it in short order.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed our tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected everything. They did a great job and explained things to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service on TV Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad to come to my home to put together the Simpli Home Artisan 72 inch wide TV Media Stand (M#AXCHOL005-72 that I bought from Best Buy). The guys came at the appointed time, were professional and courteous in their dealings with me. I had waited for them to open the box (just in case there was any damage done in the delivery-thankfully there wasn't any). Every piece was inspected by these guys to make sure all pieces were there and there was no damage, This is a heavy piece of furniture when assembled which took the guys around 1 1/2 hours to put together. This is a beautiful piece of furniture and they did an excellent job. It was well worth the charge (for me) to have Best Buy to assemble it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professionals installed my chair in a timely manne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled my chairs well and they were also professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Diane G.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked diligently to wall mount a large TV, assemble a console cabinet with many parts and doors and connect a kitchen tv also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome, super friendly and knowledgeable!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Paula

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all our tv,sound bar,etc . They did a very good job & was done very quickly considering how much we had to install .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled the TV cabinet with efficiency. They were highly respectful and helpful; very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad techs did a great job with all the hardware and fantastic job ovcoming obstacles of small local wifi provider.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was a painless process. Geek squad came in made all adjustments, assembled furniture, and set up tv without any issues all in less than 1 hour. Thank God for them. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the directions were confusing, it was finally assembled. I think the people putting it together had problems understanding the pictures since they took it apart and reassembled it 3 times. Finally got it assembled with no damage and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Furniture put together and TV installed very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Furniture put together and TV installed very well! Everything worked. How the TV works was explained to us. Hauled away our old television which was very cumbersome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job all around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient and quick. Everything works very well after they left.., and they cleaned up before leaving. Very polite and professional crew. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Servcie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money... The installer was polite, professional and had tremendous patience. It took a little over 3 hours for him to build the TV console and I couldn't be happier with the results..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The assembly team was very knowledgeable and effic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled the tv stand quickly and to our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed my adjustable desk.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my adjustable desk top for computers and did an awesome job!

    I would recommend this to a friend