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Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,731 reviews
  • Rated 5 out of 5 stars

    5 star to GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that has been out to my house in the last month have been really respectful and they have clean up there trash from every thing I have bought the only problem was with one guy they sent out he didn’t do anything and he was supposed to inspect my stove and he just said there to may things wrong with it just return other than that every other person was awesome thanks geek squad! You earn my trust completely 100% percent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Furniture put together and TV installed very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Furniture put together and TV installed very well! Everything worked. How the TV works was explained to us. Hauled away our old television which was very cumbersome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad put my chair together quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew what he was doing. He put the chair together in a professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job all around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient and quick. Everything works very well after they left.., and they cleaned up before leaving. Very polite and professional crew. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was a painless process. Geek squad came in made all adjustments, assembled furniture, and set up tv without any issues all in less than 1 hour. Thank God for them. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job superbly done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll work with done carefully and successfully. The two technical experts of Geek Squad or personable and did a good job and don’t rely on them in the future, as usual!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation,polite, fast, kind, nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Servcie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money... The installer was polite, professional and had tremendous patience. It took a little over 3 hours for him to build the TV console and I couldn't be happier with the results..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad kept me updated on the arrival time. They assembled my Best Buy purchase and addressed my concerns in a professional and courteous manner.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all the devices and showed me how to work my new Samsung tv and all the features!!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    TV stand was assembled in just a few minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly of my TV stand took only a few minutes. Efficient and fast.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Geek squad assembled the tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two employees of best buy assembled the tv stand with fireplace yesterday 3-13-21 and one of the doors closes like it should but the other one doesn't i don't know if it needs adjustment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead to inform me of the time they would arrive. They were on time. Very polite and answered all my questions. They did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad assemble my tv stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assemble my tv stand and it did not take them long. The lead person was a young lady. They did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did such a great job with installing my items there is no one else better and I will never use anyone else for my electronics installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad rocked it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55 inch tv stand with gaming nook. Installed and assembled by the geek squad. Both workers did an excellent job and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call out the Geek Squad as the first console sent, after 2 1/2 hours spent by two movers to assemble the parts, eventually revealed insurmountable assembly problems: the manufacturer had filled necessary dowl holes and omitted others at Step 17 out of 24! ~ And I was paying for that time! Aarg! ~ Call to Best Buy followed and my request to have a new console delivered ...and... assembled for no charge and the old console removed was quickly agreed to. The following week the new console and Geek Squad appeared and all problems were solved AND I signed up for Total Tech. ... Talk about making lemonade out of lemons! ... Happy camper!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were professional, friendly & curdious.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team who quickly installed everything, explained all the directions clearly, careful to not damage walls, floors and track in dirt. They were also very friendly and courteous. Well done to all of them.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Mostly correct assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 70 inch Insignia TV stand and it had lots of parts - glad I got best buy assembly service. It does require a little muscle and patience. I did notice he rushed through the setup of the flat glass shelves where some were not oriented correctly and I had to fix it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad were fantastic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys put it tv stand together beautifully and disposed of trash. Wore booties so carpet wasn't soiled. Very professional

    I would recommend this to a friend