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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1728 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,728 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked efficiently to mount a non-Best Buy media cabinet to the wall in my living room. It's exactly how I envisioned it after they were done. It looks super awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were on time, installed quickly,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived the time they said they were. They were efficient and worked quickly and cleaned up after themselves. I would recommend this service the interaction was also great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff. They assembled piece properly.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all the devices and showed me how to work my new Samsung tv and all the features!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad comes thru.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way I was going to do what needed to be done to install the new 65" Sony. So, I let the Geek Squad do it. Friendly, knowledgeable, profressional. On time and courteous. Did the job right the FIRST time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad TV Stand Assembling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad out to deliver and assemble a new tv stand! They did a great job! It was put together in no time and they took all the boxes and packaging with them. I would definitely recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen arrived on time, carefully installed the new microwave and cleaned up the area after the job was completed. They also removed the old microwave and disposed of it for us. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Got it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the directions were confusing, it was finally assembled. I think the people putting it together had problems understanding the pictures since they took it apart and reassembled it 3 times. Finally got it assembled with no damage and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad assemble my tv stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assemble my tv stand and it did not take them long. The lead person was a young lady. They did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Furniture put together and TV installed very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Furniture put together and TV installed very well! Everything worked. How the TV works was explained to us. Hauled away our old television which was very cumbersome!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV, built cabinet, took away the card board. They were on time and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They installed my tv in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installed my tv and made sure everything was hooked.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jiovanni and Jesus were very helpful. They were professional and quick with the assembly job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I am glad that I did this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read the reviews for the product that I had purchased and almost everyone recommended that it is best to have the Geek Squad to assemble and they were right. The assembler did a wonderful job and did it in short order.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job all around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient and quick. Everything works very well after they left.., and they cleaned up before leaving. Very polite and professional crew. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad kept me updated on the arrival time. They assembled my Best Buy purchase and addressed my concerns in a professional and courteous manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service on TV Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad to come to my home to put together the Simpli Home Artisan 72 inch wide TV Media Stand (M#AXCHOL005-72 that I bought from Best Buy). The guys came at the appointed time, were professional and courteous in their dealings with me. I had waited for them to open the box (just in case there was any damage done in the delivery-thankfully there wasn't any). Every piece was inspected by these guys to make sure all pieces were there and there was no damage, This is a heavy piece of furniture when assembled which took the guys around 1 1/2 hours to put together. This is a beautiful piece of furniture and they did an excellent job. It was well worth the charge (for me) to have Best Buy to assemble it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful installation of entertainment center but not much explanation of the remote that comes with it. 3rd party installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to put this together were awesome. They did a great job. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    set up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he did a great job setting up our sound bar plus he programed some stations in our tv

    I would recommend this to a friend