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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1728 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,728 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad were fantastic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys put it tv stand together beautifully and disposed of trash. Wore booties so carpet wasn't soiled. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call out the Geek Squad as the first console sent, after 2 1/2 hours spent by two movers to assemble the parts, eventually revealed insurmountable assembly problems: the manufacturer had filled necessary dowl holes and omitted others at Step 17 out of 24! ~ And I was paying for that time! Aarg! ~ Call to Best Buy followed and my request to have a new console delivered ...and... assembled for no charge and the old console removed was quickly agreed to. The following week the new console and Geek Squad appeared and all problems were solved AND I signed up for Total Tech. ... Talk about making lemonade out of lemons! ... Happy camper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Assembled my TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents assembled my TV stand. It came with so many parts and screws. If we would attempt to assemble it would take days to do where the 2 agents completed it in about an hour. I highly recommend hire the Geek Squad to do the assembly and leave frustration behind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and installed our tv stand and fine tuned our new Sony Bravia tv, everything looks great.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Mostly correct assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 70 inch Insignia TV stand and it had lots of parts - glad I got best buy assembly service. It does require a little muscle and patience. I did notice he rushed through the setup of the flat glass shelves where some were not oriented correctly and I had to fix it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Instillation was done on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job with assembling my TV stand and mounting the TV on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly of our stand was excellent. It is a beautiful piece of furniture and the geek squad did such an excellent job. I definitely recommend the geek squad service to you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were professional, friendly & curdious.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team who quickly installed everything, explained all the directions clearly, careful to not damage walls, floors and track in dirt. They were also very friendly and courteous. Well done to all of them.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Efficient Assembly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled my new TV Stand and it looks great! I Like the color of the TV stand and it has a lot of storage. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK SQUAD SERVICE IT THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding job is done by the Geek Squad assembling my new TV stand! Many parts it was well worth it to have them assemble it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simply Amazing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad lady was awesome. Terrific quick and neat. So impressed. Will definitely call on them again when we need something assembled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New TV and Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in putting together our new TV stand and setting up our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A professional carpentry installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who assembled our cabinet base were neat and careful with each piece of the cabinet to be assembled. They removed every bit of packing material. Clean and Neat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workmanship

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came out to our home and put the stand together and mounted the TV were fantastic. They worked with my mom on location and explain to her. The insurance was on it and they cleaned up after themselves excellent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in assembly and even informed me of a small dent that was there before putting it together.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    these guys were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional ! Did a super job assembling the stand, tv and sound bar! Cleaned up very well too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very fast and professional service. A+++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very friendly and courteous. Did an amazing job at explaining how to use the features and cleaned up after the fact. The unit looks amazing. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an outstanding job of assembling, mounting and hooking up all accessories. I highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys did a very good job setting up tv & tv stand. Very helpful and answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For many different reasons, I had to have a TV console put together and delivered. I was extremely pleased with the two delivery men. The lead (I am assuming he was the lead since he led the dialogue) should be a Best Buy spokesperson. I questioned how Best Buy has stayed afloat in this age where so many retail stores are failing. He delivered a speech with credit going to the CEO and the changes that were implemented. He continued that although these changes involved downsizing and changing on delivery, etc. it was necessary. I thought WOW! He convinced me. This guy needs to be promoted within the company or at least recognized.

    I would recommend this to a friend