4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,731 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cabinet assembly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cabinet was assembled when it was delivered. We were very happy with the two men that installed the TV and set everything up for us. They programmed the remotes, and instructed us on how everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and installed our tv stand and fine tuned our new Sony Bravia tv, everything looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Overqualified for what I had them do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service made things so much easier for me. I would definitely recommend this service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have had the Geek Squad out to our new home twice lately. Each experience was great. These individuals know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Installed everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they setup the tv stand and all HDMI hookups great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect and Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team (two young men) came and did a great job. They were very professional, fast, and right on time. Any question I asked they answered. I was very pleased. Great TEAM!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent and expedient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a terrific job. 100% professional, and very quick. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job superbly done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll work with done carefully and successfully. The two technical experts of Geek Squad or personable and did a good job and don’t rely on them in the future, as usual!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed my TV purchase were professional, fast, and very considerate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in assembly and even informed me of a small dent that was there before putting it together.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff. They assembled piece properly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Professional Service!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived as scheduled. They were professional and worked very efficiently. I am very happy with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job assembling the furniture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job assembling the furniture, the tv looks good and there is plenty of room for hid the cable boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cabinet builder

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original setup was not good. It was a contractor who obviously did not know how to put a cabinet together. After 4 1/2 hours, the drawers were crooked and wouldn't close. After several reschedules, this week another employee from the same contractor came to build the cabinet. I wished Mario had come first. He organized all the pieces and although it took 3 1/2 hours, it was perfect when he finished. All the drawers closed and were aligned properly. This was the kind of service I expected from Best Buy the first time

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Geek Squad assembled this TV table in less than 1.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled the TV table in less than 1 hour. It's a beautiful sleek table and I am so happy with it! The Geek Squad was so professional & respectful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an outstanding job of assembling, mounting and hooking up all accessories. I highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Stand Construction

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent did a great job constructing a stand for my new 50" TV. Definitely better than having to do it myself and quicker too saving me tons of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek workers are professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came on time install tv and shelf within 2 hours. They instructed me how to use remote control in even installed my pandora music. Love love geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD very knowledgeable and very helpful !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm confused about this request as I already did one. Had geek squad service for laptop and purchased an office chair on the same day. The Geek Squad rep was awesome and helped SO much. The young man that assisted with online chair purchase was very helpful as well, ordering, setting up delivery and assemble appt. Not as happy with the chair as I was with the service! Disappointed that you no longer have any in the store to see, sit to know what you are getting. Could have looked around, wanted to get it all done, one stop shop. Service was excellent!!

    I would recommend this to a friend