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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,731 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful installation of entertainment center but not much explanation of the remote that comes with it. 3rd party installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome, he installed everything quickly and showed us how to work the Tv and was patient with us as well asked questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome service and great job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people arrived on time and did a great job putting my furniture together, mounted my TV perfectly in my bedroom and cleaned up too! No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression was not so good, they arrived and broke the tv stand, then i had to order another and i went with same brand Bell O' which is a great brand excellent . it was around thanksgiving so i was left with no stand very upset, but Best Buy took care of me, Second impression was great. They arrived on time, called me days before to confirm , put it together, had fun doing so . also took my old tv stand with them no charge. cleaned up afterwards, took all trash with them, helped me put my tv on the new stand and vacuumed. Great experience, guys weren't rude or anything. so for the turn around experience im going to say A +

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Nice Looking Cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the sturdiness of this cabinet for the price. The finish on it looks quite nice, too. It also has a good amount of storage in the drawers and is just what we needed to put our TV on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New TV and Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in putting together our new TV stand and setting up our new TV

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great service, it took too long to get an appoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nearly decided not to buy my TV when I was told it would take 3 weeks to get a Geek appointment. It's all about immediate gratification when you buy a large screen television and blu-ray player. Oh well, once they got here, they provided service with a smile and wonderful efficiency. I am far from a patient consumer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled my TV stand and set up my new TV. They also relocated my existing TV and stand to another room and set up that TV.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    The geek squad installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great they put together my piece of furniture and connected the tv and my other stuff I have no problem

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Great job guys!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys are the best! They came in put my entertainment cabinet together in no time then connected tv, sound bar and fully explained it all to us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job on TV stand assemble!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV stand was assembled perfectly. I won't be able to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys did a very good job setting up tv & tv stand. Very helpful and answered questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeek Squad assembly came on time. Very professional and very friendly . Covered their shoes when they entered my place. Very satisfied with their overall service. Highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not assemble the product but left the Geek Squad complete it for me at my residence. They did an excellent job (even checking that all screws were tight a second time).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G squad installed my desk quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, they got ontime, no mess and very efficiency

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The young gentleman knew how to put together the t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was very professional and knowledgeable on how to put together the furniture in a timely fashion to continue with the install of my new TV and sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who assembled my tv console and put my tv up were over the top professional! Next time I need something put together from Best Buy, I want them to do it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Inexpensive stand with tv attached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my purpose by having tv attached to stand for added stability and moving tv sideways. Only complaint is the black glass shows every spec of dust. Smaller stand size is convenient and does hold a 55 inch tv. Wouldn't go any larger or if it would bother you seeing tv larger than top shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    The guys did an awesome job on assembling my tv st

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and assembled my tv stand quickly and cleaned up the boxes,and papers afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly done quick and perfectly! Was impressed!!

    I would recommend this to a friend