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Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,731 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly done quick and perfectly! Was impressed!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV, built cabinet, took away the card board. They were on time and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Geek Squad assembled this TV table in less than 1.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled the TV table in less than 1 hour. It's a beautiful sleek table and I am so happy with it! The Geek Squad was so professional & respectful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys did a very good job setting up tv & tv stand. Very helpful and answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD very knowledgeable and very helpful !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm confused about this request as I already did one. Had geek squad service for laptop and purchased an office chair on the same day. The Geek Squad rep was awesome and helped SO much. The young man that assisted with online chair purchase was very helpful as well, ordering, setting up delivery and assemble appt. Not as happy with the chair as I was with the service! Disappointed that you no longer have any in the store to see, sit to know what you are getting. Could have looked around, wanted to get it all done, one stop shop. Service was excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Stand Construction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent did a great job constructing a stand for my new 50" TV. Definitely better than having to do it myself and quicker too saving me tons of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job assembling the furniture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job assembling the furniture, the tv looks good and there is plenty of room for hid the cable boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek workers are professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came on time install tv and shelf within 2 hours. They instructed me how to use remote control in even installed my pandora music. Love love geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome, he installed everything quickly and showed us how to work the Tv and was patient with us as well asked questions.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    The geek squad installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great they put together my piece of furniture and connected the tv and my other stuff I have no problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled my TV stand and set up my new TV. They also relocated my existing TV and stand to another room and set up that TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome service and great job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people arrived on time and did a great job putting my furniture together, mounted my TV perfectly in my bedroom and cleaned up too! No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression was not so good, they arrived and broke the tv stand, then i had to order another and i went with same brand Bell O' which is a great brand excellent . it was around thanksgiving so i was left with no stand very upset, but Best Buy took care of me, Second impression was great. They arrived on time, called me days before to confirm , put it together, had fun doing so . also took my old tv stand with them no charge. cleaned up afterwards, took all trash with them, helped me put my tv on the new stand and vacuumed. Great experience, guys weren't rude or anything. so for the turn around experience im going to say A +

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members did a great job. Professional teamwork.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Great job guys!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys are the best! They came in put my entertainment cabinet together in no time then connected tv, sound bar and fully explained it all to us.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Nice Looking Cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the sturdiness of this cabinet for the price. The finish on it looks quite nice, too. It also has a good amount of storage in the drawers and is just what we needed to put our TV on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great service, it took too long to get an appoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nearly decided not to buy my TV when I was told it would take 3 weeks to get a Geek appointment. It's all about immediate gratification when you buy a large screen television and blu-ray player. Oh well, once they got here, they provided service with a smile and wonderful efficiency. I am far from a patient consumer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HT Stand and Office Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really knows what they're doing when it comes to in house installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeek Squad assembly came on time. Very professional and very friendly . Covered their shoes when they entered my place. Very satisfied with their overall service. Highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not assemble the product but left the Geek Squad complete it for me at my residence. They did an excellent job (even checking that all screws were tight a second time).

    I would recommend this to a friend