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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1728 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,728 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    efficient and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very kind men came and assembled my tv stand quickly, hooked up my tv and took, away all the boxes. I couldn’t be more pleased. Would definitely use them again should the need arise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HT Stand and Office Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really knows what they're doing when it comes to in house installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have had the Geek Squad out to our new home twice lately. Each experience was great. These individuals know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a cabinet from Best Buy and had Geek Squad put it together. He did a wonderful job. Was fast and made sure everything was in order before he left. Will always call on them for other products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Professional Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived as scheduled. They were professional and worked very efficiently. I am very happy with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIVED ON TIME. VERY PROFESSIONAL AND KNOWLEDGEABLE. BEST EXPERIENCE EVER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cabinet builder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original setup was not good. It was a contractor who obviously did not know how to put a cabinet together. After 4 1/2 hours, the drawers were crooked and wouldn't close. After several reschedules, this week another employee from the same contractor came to build the cabinet. I wished Mario had come first. He organized all the pieces and although it took 3 1/2 hours, it was perfect when he finished. All the drawers closed and were aligned properly. This was the kind of service I expected from Best Buy the first time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Furniture Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had ordered a TV stand to be assembled. It was put together quickly and in a very organized manner. So happy we had it done, rather than spend hours trying to do it ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    The geek squad installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great they put together my piece of furniture and connected the tv and my other stuff I have no problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very thorough and careful when installing all equipment and explained all operations in layman's terms.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Desk assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives were on time and did a good job assembling the desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Praise for the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job. It took them a lot of time, but they were able to successfully mount my new television to my lift unit. Afterwards, they connected my DVD player and VCR, making certain that all equipment was functioning properly. Finally, they thoroughly explained how to operate my new equipment. They proved to be competent, knowledgable, and very personable. Overall, they were great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team (two young men) came and did a great job. They were very professional, fast, and right on time. Any question I asked they answered. I was very pleased. Great TEAM!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome, he installed everything quickly and showed us how to work the Tv and was patient with us as well asked questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV stand was hooked up pretty quickly. The men did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV needs easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service techs removed my old TV and set up my new TV, with new stand, cable box , and sound bar. Since I have never used with voice remote they showed me some things can do and how to use the TV. Great service and appreciate the help as had not updated a TV since 2008....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assembled and set up Belo TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and setup the Belo (Crete Oak) Barn Door TV stand I purchased for the new 55" TV I purchased. I'm glad I had it assembled as it was one of those 50,000 piece puzzle's to be put together. It's a beautiful piece of furniture, and when put together is rock solid. But, my advice is have the Geek Squad assemble if you want to save your sanity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled my TV stand and set up my new TV. They also relocated my existing TV and stand to another room and set up that TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cabinet assembly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cabinet was assembled when it was delivered. We were very happy with the two men that installed the TV and set everything up for us. They programmed the remotes, and instructed us on how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD very knowledgeable and very helpful !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm confused about this request as I already did one. Had geek squad service for laptop and purchased an office chair on the same day. The Geek Squad rep was awesome and helped SO much. The young man that assisted with online chair purchase was very helpful as well, ordering, setting up delivery and assemble appt. Not as happy with the chair as I was with the service! Disappointed that you no longer have any in the store to see, sit to know what you are getting. Could have looked around, wanted to get it all done, one stop shop. Service was excellent!!

    I would recommend this to a friend