4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,731 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad carefully assembled my tv stand.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put the fireplace tv stand together completely and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony 2021

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents services was great and they were very professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this not from Best Buy but another vendor. Geek squad installed no complaints did an outstanding job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad service guy was great. He took hi stone in assembling the pieces of my tv stand together and even helped me carry it into my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    awesome service from the installer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all my devices. Geek Squad agent was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Challenged Buyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and installed the tv, mounted it on the wall, put our stand together, but couldn’t get the sound bar to function. It was replaced and shipped to my house. The agents gave us the option of calling them to return to install the sound bar, but I installed it without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job assembling my TV cabinet, and were very neat about it. I couldn’t ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put together my cabinet and set up my TV

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Assembly was easy and fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The desk was assembled in about 10/15 minutes. I left the room and when I returned, the desk was assembled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional and timely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly and set up were done correctly and completed in the time allotted. Saved myself several hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied with the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually prefer doing assembly myself to ensure I’ll be satisfied with the result. They did a great job, looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Took no time at all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put the furniture together and hooked the tv up in no time. He was very knowledgeable too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the nicest guys came and assembled my furniture and set up my new smart tv. They were great!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cleaned up packaging and styrofoam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiently assembled the stand, set up new TV and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped make our new house a home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, helpful, and competent. We were very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It was superb!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some young men assemble this product. They did a fantastic job and were pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Homeowner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have asked for a better team(Geek Squad) to install everything that I had purchase They were excellent in taking care of it all and explaining everything that I bought. Couldn't have asked to be treated in nicer. Thank You!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Chair assembly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provider did an excellent job putting the chair together!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who put together my stand took their time and put up a work of art the TV iooks very good on the stand.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      That's great to hear, Chris! We appreciate the opportunity and thank you for having us into your home.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad members delivered and set up TV and cabinet. They were fast and did a great job assembling the cabinet.

    I would recommend this to a friend