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Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,731 reviews
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Attractive tv table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fast and great in putting together the tv table.. I would do it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stand for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of putting the stand together...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV, Sound Bar, DVD/Blueray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the T V and other items in a efficient and professional manner. They move the former TV and accessories to another room and setup for us. They showed us how to use the controls and assisted in setting up 3 APPS. Polite and courteous, very helpful and made sure we had no questions before departing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to set up some furniture and mount TVs this was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good efficient and on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total tech subscription, which has paid its worth and more. The techs arrived on time, were courteous, and finished assembly in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad did a great job assembling my tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also received great service with my grandsons' tablets and my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrive on time, assembled furniture and hooked up tv and did an amazing job. Love the Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad assemblers very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent two people to assemble TV stand and set up TV. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely good service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV, tv stand and advised me on other electrical components needed. I later noticed an issue with the TV stand. A discoloring on the front of the TV cabinet I didn’t want to live with. I spoke to a woman at Best Buy and the Geek Squad came back 4 days later and installed the new tv cabinet and placed the tv and other components where they needed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation both guys were friendly and we're finished in a timely matter

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Set up tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and installation of fury and tv were great. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the stand-assembled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I paid for the Geek Squad to assemble this stand. There are lots of pieces. They are large and glass and would have been impossible for me to manage alone. They did a great job and were helpful and efficient. They even put up with "help" from my cat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV stand I purchased had a 10" scratch across the glass shelf at the top of the stand. Best Buy replaced the entire stand. Installation by both installers was professional and polite and the stand looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New tv and mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs mounted my new tv. Great job! Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job ,and and very fast.thank you.!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may be wondering why I say the guys were great but only rated it good. Well the sales team told us our tv would be calibrated, just like in the store. When the guys came out here, they were friendly, professional, quick, clean and courteous. They set our stand and tv, when I asked about the calibration they said they don't do that as part of delivery and set up and that is a completly different service. Just would have been nice to know

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Furniture assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The furniture was assembled and the setup is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome as usual. Everything was well communicated and put together well.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    TV stand set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents delivered and assembled the heavy duty tv stand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful new look!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job putting unit together. They also clean up before leaving

    I would recommend this to a friend