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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1730 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,730 reviews
  • Rated 5 out of 5 stars

    Love the stand-assembled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I paid for the Geek Squad to assemble this stand. There are lots of pieces. They are large and glass and would have been impossible for me to manage alone. They did a great job and were helpful and efficient. They even put up with "help" from my cat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    put together tv cabinet with a fireplace, did an outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put together and did good job. We're pleasant and accurate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome as usual. Everything was well communicated and put together well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful new look!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job putting unit together. They also clean up before leaving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You may be wondering why I say the guys were great but only rated it good. Well the sales team told us our tv would be calibrated, just like in the store. When the guys came out here, they were friendly, professional, quick, clean and courteous. They set our stand and tv, when I asked about the calibration they said they don't do that as part of delivery and set up and that is a completly different service. Just would have been nice to know

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for the money. A plus service provided by the Representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grrrr!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd guy great. First 2 guys who broke the console, didn’t remove the trash AND they asked for a tip beforehand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a lovely TV stand that I thought would work with my new TV (that I also bought at Best Buy). The stand was too narrow and the Geek Squad employees recognized that it wouldn't work. They measured and then boxed up the stand for me. Very nice of them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad folks were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Members of the Geek Squad installed two TV stands and two TVs. Excellent experience each time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great putting the tv stand together and the complete set up my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient services that never disappoints. I'm extremely pleased with my purchases and the customer service provided by the Gerk Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manger:Smith

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,Nick Smith made correction, explained he was sorry when the item arrived it was damaged. His installer would not come back as soon as possible, so he came out on his own time and did the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad rep was extremely knowledgeable. Very nice, and very patient, but worked quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time as scheduled. Requested service was promptly and professionally conducted. Technicians ensured everything was working to our satisfaction. Will definitely use Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My TV stands was installed with perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great installing my TV and stands I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Furniture assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad assembled the Whalen furniture and mount for my 65" Samsung tv. Perfect job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Cabinet assembly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys did a wonderful job. Looks great. Cabinet has great storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service they provide is perfect! I’ve never met a more Custer service orientated business! Literally I’ve had several different items set up, all by different people, and you would think one person, would be a bad apple, but that has yet to happen! They are so kind, and so helpful! Always ready to answer questions! I seriously want them to set up anything and everything! It’s less hastle for me!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Assembly of furniture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly was very fast and the geek squad agents we're friendly and very helpful

    I would recommend this to a friend