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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,731 reviews
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    TV stand set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents delivered and assembled the heavy duty tv stand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for the money. A plus service provided by the Representative.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Furniture assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The furniture was assembled and the setup is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    put together tv cabinet with a fireplace, did an outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put together and did good job. We're pleasant and accurate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Furniture assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad assembled the Whalen furniture and mount for my 65" Samsung tv. Perfect job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My TV stands was installed with perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great installing my TV and stands I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Cabinet assembly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys did a wonderful job. Looks great. Cabinet has great storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service they provide is perfect! I’ve never met a more Custer service orientated business! Literally I’ve had several different items set up, all by different people, and you would think one person, would be a bad apple, but that has yet to happen! They are so kind, and so helpful! Always ready to answer questions! I seriously want them to set up anything and everything! It’s less hastle for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV stand I purchased had a 10" scratch across the glass shelf at the top of the stand. Best Buy replaced the entire stand. Installation by both installers was professional and polite and the stand looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Assembly of furniture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly was very fast and the geek squad agents we're friendly and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Stand for Bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys did a great job of setting up the stand., It looks great in our bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly and installation is a great needed service! Very knowledgeable and helpful with the tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and very helpful. They did everything from assembling the new table to hold our new TV, placing the TV, putting all cabling in their right places, and provided instruction on how to use the new TV. Great service and well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad - Furniture Assembly came into my apartment and set up my TV stand. They were on time, friendly, got the job done quickly and took the TV Stand box away. It was well worth the money to not try to put the stand together myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew installed the furniture very professionally, efficiently, and quick!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice DVD blue ray storage case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to say he did a magnificent job made sure it was properly assembled

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a good job. it seemed like they knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They made it look effertless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan and Amanda did a wonderful putting it together. It looks beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mixed service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service for the furniture assembly was great. The Tv install and setup not good at all - arrived an hour after scheduled window, did not mount where I wanted, did not help w calibration or tv setup at all.

    No, I would not recommend this to a friend