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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,731 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am fully satisfied with the product it is a good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, did everything I needed done.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents were very helpful. They built the TV stand after moving the old TV to a different room. They then took the time to show me how the new Smart TV worked, along with the Sound bar. Very happy with the work. Looking forward to the next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from the Geek Squad came over and got us completely set up. They were absolutely fantastic!! Very patient, answered questions and made very helpful suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was worked really well together. They were fast and did the job well. When they were finished they cleaned up all the packing and took them out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience wth the Geek Squad assembling the TV stand, it looks great and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV console assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xavier & Nick assembled TV stand/console in record time. Guys are professionals and courtesy. Left work area clean respected home and carpet. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did great, but it takes a long time to assemble the furniture. It would make more sense if Best Buy assembled the furniture off-site and delivered it assembled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what i purchase, Best Buy has great service. When they come out to my home their tech team are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and assembled my stand. Great job, I was glad I didn't atrempt it, looked like a royal pain in the butt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ohmar was very professional and efficient. Unfortunately, the stand had a couple of broken parts and Ohmar came back with a new stand and finished the job about a week later.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 4 out of 5 stars

    Hook-up okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked quickly and took all garbage with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pricey with the add ons $180 item was $516 in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    three added costs to deliver and install when one more reasonable single charge could have been more appropriate. you need to develop a more reasonable approach to large items like this which most of us couldn't assemble ourselves if we wanted to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great office chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team members put my office chair together in no time! 5 months later, still holding strong!!!! Thanks Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV stand that required assembly. Technician arrived early and another arrived shortly after. They were able to create a well-made, beautiful piece of furniture from pieces in a box. They even set up my new TV in perfect Geek Squad Fashion! Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult Stand Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad the Geek Squad was putting together this stand instead of me...very difficult...took more than an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sunroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV stand Fireplace and heater are awesome. It will be great in winter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of two arrived on time and emails/phone calls kept me very much in the loop. Both were very courteous and protective foot ware was used in the house. The assembly was quick and cleanup restored room to original condition. Professional and polite from start to finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up did not require 3 people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t too happy with the pricing in getting the desk set up but had no choice but to pay it. I’m not happy with the quality of the desk as the glass in the keyboard tray continues to fall out. I assume the assembly was incorrect I would like to end the nightmare and return the desk and request a partial refund on the assembly. Too expensive for a small desk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moving Office Table Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the office table. They were professional & courteous. They completed the work on time. They cleaned up after the work was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad put the stand together quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 GS agents removed my large cumbersome projection TV then proceeded to build my new stand. They carefully unloaded the 65 inch TV. And the proceed to I service me about the TV and voice control. They were very professional and friendly.

    I would recommend this to a friend