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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,729 reviews
  • Rated 5 out of 5 stars

    the agents were courteous and did a great job on o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were courteous and did a great job on our installation! They were very patient with us being senior citizens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two employees were efficient and friendly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents sent to assemble stand and took a while. TV had already been delivered, so they mounted on stand and completed any connections necessary. Pleased with employees and Geek Squad for getting this completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered myself lucky when the Geek Tech said he was familiar with the stand I choose and had assembled one previously. I love the end results and I loved the idea of someone other than me putting it together with no missing parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love your professionalism your mannerisms and you getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Customer Service and Expertise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I call with an issue it is.solved! Expertise and customer service is stellar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    build and installed my TV Shelf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very polite and got the job done I really appreciate the geek squad family thank you again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Dustin was super helpful and pleasant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered and set up new stand and TV. Also helped connect new Blu-ray and remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it hadn't been for the Geek Squad, I wouldn't have been able to successfully transfer information from my old computer to my newly purchased one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent In Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The In Home Service was done in a smooth and professional manner. A perfect balance of aptitude, skill, courtesy and commitment to customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great and I highly recommend. Some products I buy at Best Buy is primarily due to Geek Squad advice and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv stand was easy for the Geek Squad to assemble. It looks great in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best aspect of installation of my new tv. Assembling this three tiered beauty was a huge headache of multiple pieces and glass shelves and many screws! Glad I decided to let them do the assembly as it was very easy for them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV stand assembly was very satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV stand was assembled quickly and worked very well with the TV I purchased. It just perfect for my space limitations and has proven to be just what I needed. Geek squad did great job. They would be highly recommended for furniture assembly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work -- but took a long time.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good thing we paid to have the unit delivered and assembled. It took your guyn3 1/2 hours to assemble the unit. (And he does this for a living! If I had tried to assemble it, I would still be working on it.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very professional when putting together the tv stands I purchased even though 1 didn't come from best buy. they had to charge for that 1 but I would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have a really great team of workers who came to my home to assemble my TV table. They were very respectful and had good product knowledge. Will use them again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Excellent value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact furniture assembly houses most home theatre devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two fellas came to set up our tv stand. They were very polite and efficient. They also cleaned up after themselves. It looks terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did some home remodeling, and decided to mount my TVs. And have my "old" 40" HDTV mounted on the wall by my computer desk, to use as a monitor. Geek Squad mounted them all quickly, and cleanly. Even wrapped the cords to prevent tangling. Can't beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had the stand delivered and assembled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the stand and tv delivered and assembled. The geek squad did both. I was glad I had not attempted the assembly myself after watching him. He was very good but it looked more complicated than I would have wanted to deal with.

    I would recommend this to a friend