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Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,731 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to know what they where doing but price for the job was real high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team kept me informed a day ahead of the installation date and on the delivery date. They were very professional and friendly. I would use them again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two fellas came to set up our tv stand. They were very polite and efficient. They also cleaned up after themselves. It looks terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sure beats me doing it. He did a fine job. I don;t know where you get these fine people to work in our homes but you are doing something right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated my laptop computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No question. The team was helpful and efficient. I RAVE about my Geek Squad experience. I recommend your services to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would like to say I appreciate geek squad .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good . Thank you all geek squad workers.bless you forever

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    nice looking unit for my new HD tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it looks good under the TV. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    build and installed my TV Shelf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very polite and got the job done I really appreciate the geek squad family thank you again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEWLIFE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY WELL DONE ON TIME GOOD COMMUNICATION INFORMED OF ALL DETAILS TROUBLE SHOOTING WI-FI APP COMPLETE PRORCES VERY HAPPY THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xxxxxxxxxxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the set up of my TV stand. Care was taken to carefully assemble the stand and its glass shelves. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    does what i expected it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits nicely in my living room plenty of room for components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Customer Service and Expertise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I call with an issue it is.solved! Expertise and customer service is stellar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent Dustin was super helpful and pleasant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered and set up new stand and TV. Also helped connect new Blu-ray and remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love The Geek Squad.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best part of Best Buy. Total Tech Support is here 24/7 able and always available to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love your professionalism your mannerisms and you getting the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek squad assembled a TV stand to accommodate a new 55" Samsung TV purchased from Best Buy. "Bill", the Best Buy Agent, did an outstanding job doing the assembly himself with no other assistance. Very special!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boy am I glad I paid to have Best Buy assemble. It had LOTS of parts, and took 2 guys TWO HOURS to assemble. When they left, I noticed a door hinge was loose. I called, and they came back immediately to fix it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The two tech were here for several hours.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our out door speakers could not be hooked up. Tech said he would scheduled someone to come out either Monday or Tuesday to correct what he couldn't do. This was Friday 9/2/22 We have not been contacted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Great in-home service, very professional, and courteous. Put together my cabinet and a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assembled my tv stand expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled my tv and upon inspection discovered a hairline crack on the tv screen. The tv was returned and a replacement tv has been scheduled to be delivered.

    I would recommend this to a friend