Customer Ratings & Reviews

Purchased electric fireplace/TV stand online and Geek Squad set it up. I usually do this myself, but they were so efficient, even cleaned up after themselves. Nice service! A treat for myself to have them do this.

The team installed and assembled two different TV stands and were efficient and supportive. Great work and very customer friendly. Would use and recommend them again.

These guys were great- efficient, nice, fast and on time! Who could ask for anything more?!

It’s definitely worth the investment on purchasing the plan. They’re professional, prompt, and knowledgeable of all products.

I never got a chance to use this TV stand because it was damaged in shipping. When the assembler came to assemble it he saw that the packaging was crushed at one end and some of the parts were damaged. It was a big hassle returning it because it was too heavy to re-pack and tape it for shipping and UPS wouldn't come into my apartment. After much back and forth it finally got picked up and returned.

The agent did a nice job,took all garbage,and didnot make a mess of our house

Grateful that I didn’t not have to assemble the tv stand myself. The agents put the stand together with little help from the directions which were hard to understand. Overall, well done.

The agents were very knowledgeable and quick at placing the TV.

I ordered a STAND & OFFICE ASSEMBLY - Install Service. SKU: 7983346. I thought a GeekSquad technician would arrive to install my TV stand, but they sent me a 3rd-party installer who visited my home today (December 3rd) and asked me what product to install for, and they did not bring the right tools to install, so they went back. BESTBUY/GeekSquad, You're sending a 3rd-Party to install a STAND & OFFICE who has no knowledge of the product with no tools to install it? So it's a joke from the GeelSquad installation service, horrible experience! When I tried to call the GeekSquad at 1-800-433-5778 on Saturday to see if the upcoming reinstallation could happen from a GeekSquad team instead of a 3rd-Party, the call routed to another country; he had no clue to solve the problem and asked me to visit the BestBuy store to talk to the GeekSquad team. I need to see if I've to renew my TotalTech after this experience!

The agents assembled the stand and hooked up all the components in a timely and professionally manor. The nice thing is they even hauled away the old tv

The gentleman who assembled my console was knowledgable and pleasant. It was my first time using Geek Squad and I'd use them again without hesitation.

Geek Squad performed at a 100% professional and had alot of knowledge of the TV delivered and assembled TV Stand!!!

I'm not very good at putting furniture together and have problems getting up and down to do such things anyway. The Geek Squad reps who assembled it for me were timely and friendly. I really appreciated their help.

Great service very professional and informative. MAX AND ROB ARE THE BEST

Having the Geek Squad assemble our new entertainment console was very nice. Didn't have time to do it myself and they cleaned up everything and carted the trash away. Very good job.

Greg Snyder was extremely helpful. Took about an hour to put the stand together but he did it with little effort. We were very happy with this service.

The twoagents were very professional and had positive personalities. Additionally, they advised us how to operate the new equipment.

Very professional, reviewed what they were doing, explained some of the features, cleaned up all shipping materials.

I was thoroughly impressed with the professionalism and attention to detail of the two gentlemen that assembled my furniture I give them a 15/10 very pleased!

Very helpful. One item was missing and he offered to go back to the store to get it, even though it wasn't his fault. He was very pleasant and professional.