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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1730 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,730 reviews
  • Rated 5 out of 5 stars

    HT Stand and Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and professional service provided. Explain clearly the necessary instructions on your products set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents did a fantastic job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful that I didn’t not have to assemble the tv stand myself. The agents put the stand together with little help from the directions which were hard to understand. Overall, well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who assembled my console was knowledgable and pleasant. It was my first time using Geek Squad and I'd use them again without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VInnie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy good looking stand. The guys were friendly, quich and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very good at putting furniture together and have problems getting up and down to do such things anyway. The Geek Squad reps who assembled it for me were timely and friendly. I really appreciated their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and worth the extra $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled the stand and hooked up all the components in a timely and professionally manor. The nice thing is they even hauled away the old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely worth the investment on purchasing the plan. They’re professional, prompt, and knowledgeable of all products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad assemble our new entertainment console was very nice. Didn't have time to do it myself and they cleaned up everything and carted the trash away. Very good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great services. Spend less on these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my fireplace entertainment ce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad techs were very professional and phenomenal customer service!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to know u always have that backup if needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the Geek Squad went straight to work. Explain everything they were doing step by step and even showed me how to setup and use my new products. They are very knowledgeable, professional and friendly!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Entertainment System Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it easy to get new entertainment system set up in home. They delivered product and hooked it up. Seamless installation a small price to pay to get system up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfect delivered and assembled TV/Sta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad performed at a 100% professional and had alot of knowledge of the TV delivered and assembled TV Stand!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some thought I decided to invest in having this assembled by Geek Squad. It was worth it. The installer was professional, knowledgeable, and quick! It would have taken me HOURS to assemble this unit on my own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely professional, courteous and friendly. They introduced themselves and shook my hand. They did a great job and were expeditious. I will definitely use them again when they are needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg Snyder was extremely helpful. Took about an hour to put the stand together but he did it with little effort. We were very happy with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad representative came to our home to set up our new TV stand. We were very impressed with the great job he did and how efficient and friendly he was. He also assisted us with the set up of our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thoroughly impressed with the professionalism and attention to detail of the two gentlemen that assembled my furniture I give them a 15/10 very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. One item was missing and he offered to go back to the store to get it, even though it wasn't his fault. He was very pleasant and professional.

    I would recommend this to a friend
  • Cons mentioned:
    Tool availability

    Rated 1 out of 5 stars

    Awful Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a STAND & OFFICE ASSEMBLY - Install Service. SKU: 7983346. I thought a GeekSquad technician would arrive to install my TV stand, but they sent me a 3rd-party installer who visited my home today (December 3rd) and asked me what product to install for, and they did not bring the right tools to install, so they went back. BESTBUY/GeekSquad, You're sending a 3rd-Party to install a STAND & OFFICE who has no knowledge of the product with no tools to install it? So it's a joke from the GeelSquad installation service, horrible experience! When I tried to call the GeekSquad at 1-800-433-5778 on Saturday to see if the upcoming reinstallation could happen from a GeekSquad team instead of a 3rd-Party, the call routed to another country; he had no clue to solve the problem and asked me to visit the BestBuy store to talk to the GeekSquad team. I need to see if I've to renew my TotalTech after this experience!

    No, I would not recommend this to a friend