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Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,729 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great services. Spend less on these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely professional, courteous and friendly. They introduced themselves and shook my hand. They did a great job and were expeditious. I will definitely use them again when they are needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to know u always have that backup if needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the Geek Squad went straight to work. Explain everything they were doing step by step and even showed me how to setup and use my new products. They are very knowledgeable, professional and friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some thought I decided to invest in having this assembled by Geek Squad. It was worth it. The installer was professional, knowledgeable, and quick! It would have taken me HOURS to assemble this unit on my own!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad representative came to our home to set up our new TV stand. We were very impressed with the great job he did and how efficient and friendly he was. He also assisted us with the set up of our new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Entertainment System Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it easy to get new entertainment system set up in home. They delivered product and hooked it up. Seamless installation a small price to pay to get system up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and built out the shelf in no time. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember the names of the two who installed the tv stand, but they both deserve raises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of assembling our furniture. Truly, it took a lot of time and effort off our hands. Highly recommend! Also, super nice people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with the geek service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Liv were in and out in less then an hour. They put together my furniture and set up TV. Showed how to work everything and took all the boxes and trash with them. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time asking using Geek Squad. Patrick and Nick showed up on time and was very professional. I have no negative comments as my experience was very positive. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CRA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs a were knowledgeable, neat and efficient! Totally satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing support. And very please to be a member. Knowledge and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were terrific. Showed up on time, knew their product and how to set it up and took time to carefully and slowly explain features and how to use the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to put my cabinet together were friendly and very professional. If I ever need them again I wouldn’t hesitate. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy third party installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s third party installer connected my tv and mount , all my device they were awesome the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Total Tech Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech, Leslie, did a great job with installing and assembling my TVs and TV stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bookshelf assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly of bookshelf unit by Geek squad done professionally and in timely fashion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but picture is not as sharp as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a $460 receiver to boost the speakers which then puts the total cost to almost 3K. I was not expecting to spend this much for another TV. Still having trouble with the TV turning off after few hours of continuous use. THe TV should not rell me how lond I should leave it on since I am paying for the electricity. This is very disconcerting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional.Fast and accurate. On time with the schedule.

    I would recommend this to a friend