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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1730 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,730 reviews
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The twoagents were very professional and had positive personalities. Additionally, they advised us how to operate the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with the geek service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Liv were in and out in less then an hour. They put together my furniture and set up TV. Showed how to work everything and took all the boxes and trash with them. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time asking using Geek Squad. Patrick and Nick showed up on time and was very professional. I have no negative comments as my experience was very positive. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a nice job,took all garbage,and didnot make a mess of our house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, reviewed what they were doing, explained some of the features, cleaned up all shipping materials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but picture is not as sharp as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a $460 receiver to boost the speakers which then puts the total cost to almost 3K. I was not expecting to spend this much for another TV. Still having trouble with the TV turning off after few hours of continuous use. THe TV should not rell me how lond I should leave it on since I am paying for the electricity. This is very disconcerting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of assembling our furniture. Truly, it took a lot of time and effort off our hands. Highly recommend! Also, super nice people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad was terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were terrific. Showed up on time, knew their product and how to set it up and took time to carefully and slowly explain features and how to use the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and quick at placing the TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Parts arrived damaged from shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got a chance to use this TV stand because it was damaged in shipping. When the assembler came to assemble it he saw that the packaging was crushed at one end and some of the parts were damaged. It was a big hassle returning it because it was too heavy to re-pack and tape it for shipping and UPS wouldn't come into my apartment. After much back and forth it finally got picked up and returned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A VERY PROFESSIONAL TEAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD TEAM ASSEMBLED A DESK AND CHAIR. I WAS IMPRESSED WITH THEIR TECHNICAL KNOWLEDGE AND COURTESY. BEST BUY PROVIDES THE ONE STOP SHOPPING EXPERIENCE THATA CUSTOMER EXPECTS. KEEP UP THE GOOD WORK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad representative was very friendly and knowledgeable. He was on time and I was thoroughly impressed. Very glad I went with this option than setting my tv and accessories up myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice piece of furniture for a loft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was as I expected. Fit perfectly for my needs. The Geek Squad personnel were fantastic. They were very professional knowledgeable, and helpful with all aspects of the service that they provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Shopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to put my cabinet together were friendly and very professional. If I ever need them again I wouldn’t hesitate. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on-time, extremely professional, great in explaining uses and connections. Completed in a timely manner and left the area neat and clean upon his departure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very professional and informative. MAX AND ROB ARE THE BEST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time. They assembled the stand, attached the T V, and accomplished the physical and electronic hookups in a timely manner. They were professional, knowledgeable, and very proficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and built out the shelf in no time. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly was done in a short amount of time & was completely sturdy when Randy & Brian completed the assembly. I am happy that I asked to have the stand put together by the GEEK SQUAD. Very pleased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember the names of the two who installed the tv stand, but they both deserve raises.

    I would recommend this to a friend