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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,729 reviews
  • Rated 5 out of 5 stars

    Extremely competent!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek squad set up our TV stand was well worth it. They are competent and very pleasant to work with. I am so glad that Best Buy offers this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my space. Assembled by Geek Squad and delivered in mint condition. Very pleased with look and quality of console and the services provided by Geek Squad - assembly and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was extremely nice and friendly and very fast. Called before he got to my home and explained everything to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful assembly job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 200 pound Entertainment center to go on der my 75" TV. It fits the TV perfectly and holds a lot of electronics. The assemblers did a fast and beautiful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two guys-3rd party set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd party set up TV as it would be a month before Geek squad could set up. Needed it sooner so 3rd party did a great job!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BB TOTAL TECH GEEK SQUAD made return/exchange eas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB GEEK SQUAD TO THE RESCUE, QUICK EASY EXCHANGE!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No show TWICE for assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were TWO missed appointments for assembly. My sister was staying at nearby hotel. to supervise assembly as I am disabled. One time assembly people said that their truck broke down My sister said she could send Uber to pick up the guys to bring them here. They declined.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From sales associate to the delivery to the setup, all were helpful. Knew there stuff. All questions were answered clearly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People who came to my house yesterday was very nice n polite, that’s the only good thing company has, when you call no one speaks English

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks assembled this and they did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were friendly, efficient, and helpful. I would absolutely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HT Stand & Office Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents put it to gether and put it in my roommates room. then put the tv on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice friendly professional and timely sms step-by-step arrivals time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was great, on time, I really like the professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in store service, awesome delivery service... Best quality at the best prices..... Would never shop elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture assembly was done properly and promptly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The furniture consisted of a heavy steel tubing stand to hold a 90 pound 75 inch TV. This task required to adults to lift and secure all of the components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey but worth it, took them less time to put together then it would have me. LoL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a great job on setup and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks assembled my stand and mounted the TV. Showed me how to do everything and answered all my questions. Really good service by qualified techs who know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Excellent Support! Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Professional & Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were prompt, professional, pleasant and quick.

    I would recommend this to a friend