Customer Ratings & Reviews

The gentleman that set up my TV was amazing. He took the extra time to explain everything to me. I am not tech savvy and he proceeded to help me set up all channels etc. What a great guy and polite and professional!

The team that assembled the furniture and installed the television were fine. The problem is that Best Buy did not coordinate the pickup of the old television with the proper department. Their computers apparently don't talk to each other much. We had a Sony Vega 40" that needed to be hauled away. The Best Buy salesman did not contact the right people and so Geek Squad would not take it at first. We had to wait for two days with this old tv in the middle of the living room before they showed up.

The television is perfect, beautiful picture, great internet reception. The stand works great for an apartment dweller who didn’t want to put holes in the wall to mount in small bedroom. The assembly and installation werd quick and efficient.

Entertainment or Office Furniture Assembly was efficiently handled. It was quick and the change of concept worked out better for my apartment.

Excellent work by the two guys. They we courteous and very efficient

I hope that whoever the Quality Assurance person who reads this is able to follow-up with the team that completed my furniture assembly. The guys were on time, they called me prior to their arrival, they were swift an efficient, and provided a complete solution for my issues. The also provided recommendations on how to enhance my products and services through Best Buy.

They were great . They were funny and finish the set up very fast.

They did a fabulous job! They hooked everything up again after they were all finished. Very great job the did.

Yes it’s good and everything is working and thank for the service

The gentleman who did the assembly looked like he'd done it a million times before. Quick, professional, neat, and didn't even mind the 80 lb golden retriever helping him!

The geeks took about an hour to assemble my TV console which had come in many, many pieces. It would have taken me all day, and perhaps much frustration, to put it together myself. I note from other reviewers that it took them a long time too. It was definitely worth the extra fee to have it done quickly and correctly.

Professional , friendly , smart , and did such a excellent job in installing my wii , bluetooth , speakers and the assembly of the fireplace plus entertainment center . Was well worth the time for these two adorable young gentlemen to work on all of these electronics and my entertainment center . I WOULD RECOMMEND THE GEEK SQUAD AND THESE 2 GENTLEMEN ON DOING A EXCELLENT JOB .

I ordered over the phone with salesperson she help me out to place my order I asked about will they put my tv on tv stand she said yes because I ordered with home service to assamble my tv stand any how when the person came to assemble my tv stand they said they don’t have a order to after assemble tv stand put tv on it . Because that’s not my fault I called customer service then I explained all of things she talked to guy and asked can you just put tv on tv stand mount he said ok he will be put on it but not gonna setup tv I said I will fix it he said to costumer service then he put my tv on my tv stand mount.thanks bust buy costumer service you helped me that time now I have my tv on tv mount I was not able to fix it even that not my fault but salesperson she didn’t give me a correct answer but still the realized that I was mistaken so they helped me out thanks again

The technician came out and within 30 minutes he assembled the TV stand. He did a terrific job. Thanks for a job well done. Shirlee

Johnny and Deanna from the Geek Squad were fabulous ! They were personable, skilled and work very well together. They left no mess and explained everything to me so that I was able to understand. I highly recommend this squad to everyone.

The agent assembled the tv cabinet in a short time. He did a great job!

very friendly installer, quick assembly- good job.

The agents assembled with speed and with care,truely professionals

The technicians arrived at the designated time and finished the tv stand assembly in a short amount of time. Very professional.

They were excellent, worked with Ryan and his manager, Mo If it were not for them i would have given up on the replacement of my TV stand, they went above and beyond do make sure I received my replacement stand.