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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,731 reviews
  • Rated 5 out of 5 stars

    excellent service, totally satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, totally satisfied. Did a great job setting up my tv standa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was done professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very thorough in making sure stand was tight and level. They were quick and cleaned up everything when finished. I would use this service again - very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HT Stand & Office Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents put it to gether and put it in my roommates room. then put the tv on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV stand quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who id the work is fantastic. He is so professional and personal and I highly recommend hom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were friendly, efficient, and helpful. I would absolutely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assembles TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled the stand in a short amount of time. It's beautiful and perfect for the TV. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV stand is long enough for the length of most flat screen TV’s. Has four sections to hold cable box, router, DVD player and whatever else you have attached to TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV stand good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a TV stand and it holds up my TV satisfactorily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was great, on time, I really like the professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T&D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always received excellent service from Geek Squad and would not trust anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old TV, hooked up my new TV and all my existing and new components. They were extremely professional and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People who came to my house yesterday was very nice n polite, that’s the only good thing company has, when you call no one speaks English

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had media shelves installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions were out of order, leading to the shelves being installed wrong. The tech was able to correct the issue and the shelves look fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are professional and clean . Not only did they assemble my tv stand and put it in place they vacuumed and made sure nothing was left on floor .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice friendly professional and timely sms step-by-step arrivals time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional courteous and very efficient excellent customer service and very knowledgeable about the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assembled my Office Desk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put an office desk together. It’s a heavy solid desk and he did a fabulous job. I’m very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very good a their jobs, but 200 dollars for what amounted to half an hours work seems excessive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job, installing my TV..... (helpful, pleasant) and nice. They explained in detail how to use my new TV.. Both guys were nice, they wore booties when entering my house (WOW) that was great....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent helped with my computer issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and knowledgeable. He answered my questions, so my issue was resolved right away.

    I would recommend this to a friend