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Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,731 reviews
  • Rated 5 out of 5 stars

    The agent helped with my computer issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and knowledgeable. He answered my questions, so my issue was resolved right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and well done. Disposed of all packaging and moved furniture back where it belonged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional courteous and very efficient excellent customer service and very knowledgeable about the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are professional and clean . Not only did they assemble my tv stand and put it in place they vacuumed and made sure nothing was left on floor .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional when they came to my house. They built the tv stand quickly. They did very good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had media shelves installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions were out of order, leading to the shelves being installed wrong. The tech was able to correct the issue and the shelves look fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job, installing my TV..... (helpful, pleasant) and nice. They explained in detail how to use my new TV.. Both guys were nice, they wore booties when entering my house (WOW) that was great....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My T.V. Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POLITE PERSON, I WAS COOKING DINNER AT THE TIME, HE SAID WHEN HE CAME THROUGH THE DOOR IT SMELL GOOD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squack did an outstanding job quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount everything to our TV without any problems. They did a terrific job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV stand and connected all my devices. Very professional. Excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Excellent Support! Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got our new TV up and running fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time, They fixed any issues we had. They were very polite and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very good a their jobs, but 200 dollars for what amounted to half an hours work seems excessive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    cabinet blues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad the Geek Squad expanded their services. I couldn't put together the item and I was at a lost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Furniture assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great group of guys I must say very neat and respectful. Answered any questions I may have had in regards to window frame on when they would arrive and be done basically with assembling furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at best vuy mounted my tv on thr tv stand and connected all my devices .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but the best. I have no patience! Geek squad does that's what they get paid to do. It's like having your personal helper at minimum price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Friendly and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good experience, but did not take time to level the TV. I would have really appreciated ten more minutes to get it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fine in the manner they performed which made me satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety’s Priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made and wish I had done it much sooner.

    I would recommend this to a friend