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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,731 reviews
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen were very polite and courteous they were neat and cleaned up any mess that was made during installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents fixed us up with everything and took the time to help us get familiar with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still so pleased ant surprised at the efficiency and how professional these installers were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks! Only way to go unless you are one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than satisfactory installation and information!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV with great care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were excellent, explained everything to me. They were very thorough, very best and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worked very hard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys worked their butts off to put together my new entertainment center! They had great attitudes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe & Tony were fabulous! Very detailed and enjoyable to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professionalism. Great work and dependable. I would recommend thier service. They are dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no set up as it was delivered as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Installed tv quickly not much on operating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly of the stand was very good. Time spent on reviewing tv controls was very minimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done the way I wanted it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an AV shelf installed with the TV. I wanted it mounted above the TV not below as done normally. I am so happy on how it looks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick, professional, built console & mounted TV !

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 agents built a large console/tv entertainment stand I bought from Best Buy. They mounted the tv on the wall and set up the tv, cable, & blue ray. Very clean, neat, organized, quick & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this service. So much easier than doing it yourself. They did a great job and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs&Mr.Davis #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Excellent job the stand is perfectly put together excellent quality for a great low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with their detailed work in set up and testing before they left. Would have them come again for any follow up or new purchase set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. They do everything. It's a little expensive, but they do everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the unit and it does not take up a lot of room but holds all I need held. And I had them assemble it so that certainly helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation crew kept me informed on everything they were doing and even cleaned up and vacuumed when job was done

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are knowledgeable, efficient, friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did it in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Answered questions etc.They said we could call them anytime.

    I would recommend this to a friend