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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1730 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,730 reviews
  • Rated 5 out of 5 stars

    Great overall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with their detailed work in set up and testing before they left. Would have them come again for any follow up or new purchase set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation crew kept me informed on everything they were doing and even cleaned up and vacuumed when job was done

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    He's my choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Jesus Gomez, he was timely and very professional, did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the unit and it does not take up a lot of room but holds all I need held. And I had them assemble it so that certainly helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broight it end and connected the TV and placed the TV on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the young woman d young man put my dresser togethe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not purchased a TV from you. My last service was a dresser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very efficient and obliging to my requests, as I am a perfectionist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was thorough and explained how to install shelving pegs to our desired height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the money. I got all my services done and saved because I had this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very helpful and enjoyed that he was nice and explained eveythin

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged a fully assembled cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that assembly was to be $100 which would be waived because of the 5 week delay in delivery. It came assembled from the factory. It was dropped coming off the truck and damaged one back leg.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at several models of consoles in other stores, we decided on the one at Best Buy. Another great choice for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled and took away all packaging. It would have taken me hours to do do the job they did in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attractive Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the TV unit was quite inexpensive, it is attractive and practical with shelves and two drawers. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The quickest and best service ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, cable box and VCR back up on the new stand and made sure everything was working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a great job. They set up the TV and explained everything to us. Very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly person, professional, clean.nice guy nice guy nice guy nice guy nice guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice knowledgeable quick great pleasant experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CHAIR WAS SET-UP CORRECTLY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY MISSED THEIR FIRST APPOINTMENT, BUT AFTER THAT EVERYTHING WAS GOOD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand Assemply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knew exactly how to assemble tv stand. Arrived on time and was very nice. Was very cordial. Assembled in short time.

    I would recommend this to a friend