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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1730 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,730 reviews
  • Rated 5 out of 5 stars

    Fantastic work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% plus Fantastic work. My best experience. I was impressed with the squad that came to fix my sound system. The best in the word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve saved a lot of money with the tech support membership. Only $50 for a furniture assembly instead of paying double that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Geek Squad Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable service in my home. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation- furniture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional!! On time also they cleaned up ,and took the boxes to the trash can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys went above and beyond to set things up and help me in any way..fast ,knowledgeable and went the extra mile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I had the GEEK Squad assemble my TV stand! They were professional, kind and did an amazing job! Very impressive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desk assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that assembled my desk were very nice and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture assembled fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They arrived on time and completed the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stand exceeded my expectations by far! Very strong base

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV and assembled stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv and connected my services, very professional and courteous

    I would recommend this to a friend
  • Cons mentioned:
    Damage

    Rated 3 out of 5 stars

    Stand 9cabinet was damaged when put together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am overall happy. The damage was done. It isn't worth the hassle of having it replaced. I guess I realize when only one person comes, and there should have been two things happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional and fast. They were very cautious with wearing a mask and gloves.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ups and downs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my home not only could not diagnose an issue with one of the pieces of the equipment; but was incredibly rude. I asked politely for an update since we were approx 4.5 hours into the installation. What followed was a series of nasty, condescending remarks that there was nothing he could do, "You could get the new part yourself," etc. I find that for someone in my home who is kind to my husband but rude to me to be completely unacceptable. The next agent that came several days later to replace the part was wonderful, very sweet and knowledgeable and fixed the "unsolvable problem" in minutes. Out of 3 encounters with the geek squad in my home, the first and last were very knowledgeable and friendly. I only hope whoever was there for the majority of the install never has to return to my home, he is not welcomed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job very friendly and helpful. And Professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    furniture assembly a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over an hour to assemble the piece of furniture. My husband and I could not have accomplished it on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had another item to be put together when they came they put it together even though it was not a Best Buy product! Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Desk Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my TV quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent gave excellent service with setting up my TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with cabinet but very expensive to be put together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia TV Stand w/ 3 Glass Shelves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value For My TV Stand and would recommend it to others looking for a simple , yet effective TV Stand for any 55" LED TV

    I would recommend this to a friend