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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1730 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,730 reviews
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They even put a moving pad down to protect my floor, before they started to assemble the entertainment center!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and kept us informed throughout the whole process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    product had a scratch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whalen furniture model had a scratch in one of the middle racks which I noted after installation. Please check the materials before you assemble. Geek squad installation was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture assembly by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra charge. Fast, efficient and courteous. Very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very nice and helpful. Got us all set up and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best buy assembly people to come and installed the tvs and the tv stand and I was very impressed with them. They were great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Well worth the money you pay for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to assemble my TV stand were professional and courteous and I was pleased with the excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad service is the best! I don’t know what I do without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Television stand was delivered and assembled by the Geek squad and 2 very professional guys did good and fast work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came early to deliver and assemble.. they assembled outside I guess to not make a mess in my place. Very nice guys..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to assemble. The quality of the product is excellent. The Tech people did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job with delivery and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was installed fast and efficiently. The techs installed all my nephews devices. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assembled my TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick, courteous and very professional!! Arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install the TV stand were great, they were professional and had a great sense of humor. Cleaned up too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install , very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, in and out in 15 minutes. Called in advance to confirm arrival . 5 star!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This service is worth every Penny!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't assemble the do it yourself furniture unless you're very handy, have a lot of time on your hands and extremely patient!! The Geek Squad associates came to my home to assemble a Corner TV Stand and they did an Excellent job!! Nice guys, courteous and very well skilled at putting this piece of furniture together. They had to make adjustments from what the directions said and some of the pieces of laminated particle board needed to be trimmed and repositioned! Don't do this alone! Let them do it! I'm very handy, but these assemble at home pieces of furniture have so many parts and it can be overwhelming! They did such a great job, the piece looks like an expensive piece of furniture! The doors open and close properly and I've heard a lot of people who did it themselves complain that things came out crooked and it looks cheap! LET THE GEEK SQUAD DO IT! IT'S WELL WORTH THE MONEY YOU'LL SPEND FOR THEIR SERVICE!! Plus, they cleaned up and took out all of the shipping materials and boxes! I usually get the Geek Squad Service or Extended Warranties for most of the items I purchase at Best Buy and it's been well worth the investment in the the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a special issue with my pieces and this squad did a great job of resolving the problem, all with smiles on their faces!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KNOWLEDGEABLE GEEK SQUAD HELPLESS CUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EFFICEINT ON TIME AND RELIABLE VERY EASY GOING GROUP OF PEOPLE TO WORK WITH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely knows what there doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armondo brought everything and set it up. A real professional.

    I would recommend this to a friend