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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,729 reviews
  • Rated 5 out of 5 stars

    A pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new tv and stand and had the geek squad assemble the stand and set up the tv. So easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showed up on time. Put everything together without

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assembled tv, gotnitnhooked to Cable and Internet without a problem. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with instal. Would like to get them back out for WiFi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was damaged my solutions was to box up and have them come and pic up or keep and ask for some type of credit or gift card and wait for anther.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done before delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys built our TV stand before they even delivered it! Looked great, no mess to clean up. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is Great...I'm always completely satisfied with the quality of the people and their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV Stand. We do not worry about if our Flat Screen TV is secure anymore. Very nice piece!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up all purchased items in a quick, friendly and informative manner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had plenty of trouble and the set up was not completed but charged anyway. Could have solved by the sales staff but wasn't. Most all of Samsung TVs have a base that would have worked but not the 65" Samsung Q8, it 's legs are on each end and not one piece. Sales person could have explained the base situation and perhaps the purchase would have been different. My Geek Squad experience was not good. Sale people don't know the product and Customer Service people are rude. Had to buy a new console.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was on time and very professional. Finished the job in a little over an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put everything together quickly and removed all the debris and cleaned up. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The connection 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude was cool who hooked up my stuff no issues here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from courteous and professional technicians!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, quick, good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, did the work quickly, offered some useful advice, and cleaned up neatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time worked efficiently and were courteous, the item works and I was showed how to work it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad assembled my TV stand and did a great job. They were professional and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture assembly tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technician was very knowledgeable of the product and how to assemble it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and set up a tv stand for a new tv but messed with the signal on the tv and I had to fix it so that wasn’t great but the tv stand looks really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assembly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and we’re very professional! I’m glad I used Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men on the Geek Squad are very smart and knowledgeable, they know what to do without a doubt.

    I would recommend this to a friend