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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1730 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize that the furniture assembly service generally provides a smooth and efficient experience. Many customers highlight the speed and overall quality of the assembly and installation. However, some customers have reported issues with door alignment and missing parts. A few customers also expressed concern about having the necessary tools for assembly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,730 reviews
  • Rated 4 out of 5 stars

    Excellent TV Cabinet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad unboxed and assembled my new TV cabinet with no damage. Very courteous and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed The entertainment system

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Geek Squad for hooking up my surround sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hooked me up super fast..connected devices and don

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks geek squad....very nice job ....just one thing GIVE JOE HIS BADGE ALREADY!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You blew it Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid extra for assembly and scheduled in home service. No one showed up and/or called to say we need to reschedule. We called and were told it was a 3rd party company and they didn’t have anyone available that day. You’d think an appointment scheduled 2 weeks out that someone would have arranged to have a person available. Now we are supposed to wait another 2 weeks? Very disappointed with how this was handled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly of stand and LG 65" OLED took under an hr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people for the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack Miller was very good and worked to get system working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me time and stress

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to leave this job to the pros. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    furniture assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Tehnician very experienced and knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend assembly on tv stands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad squad is excellant they do a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went well , Brian did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad assembled my new dresser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a complicated assembly, a few issues unresolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was great as he walked us through everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job putting together.took longer than I expected.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate you taking the time to share this with us! Setting up furniture can be tricky, which is why we have the option to have a Geek Squad Agent come to your home to set up the product. I'm glad to hear that they did a great job getting that assembled, and took the time to make sure everything was in place so you don't have to. If you run in to any questions, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Calibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered concerns. Friendly. Professional with installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I commend the installation people for a job well done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV cabinet is perfect for my 65 inch Sony 4K. Height of cabinet puts tv at optimal level.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV Speaker--small & efficient-BOSE--I love it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my BOSE TV Speaker--I would buy again! Small & powerful. I can hear the TV much better!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installers Not caring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would seem that the installers that serviced us did not care for the treatment of the furniture as best as they could. We had a chip and 2 scratches in our tv stand that came from installers not placing something like a cloth over the furniture when they laid several tools down while working. Then stated if we got another delivered it would probably be worse.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional service. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I would do the job myself but read bad reviews about broken glass.

    I would recommend this to a friend