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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1729 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,729 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The gentleman that were here very help. He put my stand together that I purchased from Best Buy. Was to small for TV. Salesmen at store said it would be big enough

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service, worth the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great installation service provided by geek squad. Takes the stress and hassle out of assembling a tv stand or other piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Fantastic product and installation service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This standing desk is great and installation guy was quick to set up. Fantastic product and service by Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Great customer service from Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome! Very friendly and provided excellent customer service. They assembled the stand and setup the TV in a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Furniture Set Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was very helpful and efficient setting up my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad install assemble my computer desk quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent assemble my computer desk, had all the tools required to assemble it. Did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad provides excellent customer service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several geek squad technicians: Anthony for computer, Shane for TV, Adrien for TV stand. All did great job. Went to store yesterday and got excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of TV and Console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I was not going to be in town, when the Scheduled delivery date was made for the TV, Console, soundbar, surge protector and cables were to be delivered for my Mom in Reno. So I had prepaid for the Geek squad to come out and set up the 55" Tv system for my Mom. All went well except the delivered the wrong console. I called up from Calif. told them of the mistake and they re-ordered the correct console and credited me with $50 for the error on there part. That shows the company is sincere in there products and backs up there mistakes. Geek squad did a great job in setting the system all up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Queen57

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric fireplace was shipped directly to my home and the Geek Squad Technician came a put the entire unit together! Wonderful job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No effort from me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer assembled the stand, hooked up Apple TV and a new BluRay player, and connected all to my home theater and subwoofer. I did nothing, it was great.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Installed my chest freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and connected the freezer and had it running Very pleasant

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job by workers.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that put my furniture/entertainment stand together were knowledgable and efficient; and it was great for me, b/c I did not have to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing installation!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew sent to my home was super proffesional, courteus and fast. They also took the time to explain the features of the tv installed and how the remote works. Perfectly centered in the wall, no damages and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Television cabinet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient & completes my console unit for my television

    I would recommend this to a friend
  • Pros mentioned:
    Assembly speed

    Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to have this product assembled for me to save time and effort. The Geek Squad had it put together in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Installation OLED SONY TV Feb 4th

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad agents did my 65" TV install, mounted on the wall, and connected to my devices. They did an outstanding job!!! They took the time to explain how to use the TV and answered all my questions as there were so much features with the smart TV. On the wall mount, they also explained how it was done and ensured that it was in correct place for my viewing. In addition, they were patient, friendly and very professional, they were great! Thank you Shane & Jared!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GEEK SQUAD WAS THE BEST !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put my TV console/cable box together. AWESOME

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient and professional. Explained everything!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were courteous, friendly, efficient and professional. Everything works great! Even showed a better way to use my AV equipment and hooked it up to use with fewer steps. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is non compatible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the services of the geek agency several time but not once did I have an agent that would be bothered by the task at hand. All have been extremely knowledgeable and prepared… keep up the great work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is great !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was set up properly, well done by geek squad !!

    I would recommend this to a friend