Customers praise the Add-On Home Wi-Fi Setup for its overall performance and successful completion of the task. Many customers appreciate the connectivity, mentioning that all their devices were successfully connected. Additionally, customers value the ease of use, highlighting that the technicians took the time to explain how to use everything.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 361 reviews
Rated 5 out of 5 stars
Geek
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Can you get faster an expeditious job, very happy with the results.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Greg is amazing!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These guys were awesome!!! Very competent and very nice. Everything works beautifully and is so tidy! Will definitely recommend!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Ejike and team rocks.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ejike and team installed my equipment in record time. Everything works like it is supposed to. And I worked for Best Buy for 12 years and know how things can go wrong.
I would recommend this to a friend
Rated 5 out of 5 stars
Well worth the cost
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These guys set up our system (modem, eero system, tv, soundbar, etc) efficiently, demonstrated use of components and answered all our questions patiently. We were very pleased with their services. Well worth the cost!
I would recommend this to a friend
Rated 5 out of 5 stars
Great experience
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Anthony is one of the best Geek Squad agents we have ever had. His extensive experience allowed him to diagnose the issue I had with an old printer not connecting to my new network. He was able to resolve it and then educated me on how to fix it if it happened again.
I would recommend this to a friend
Pros mentioned:
Ease of use, Overall performance
Rated 5 out of 5 stars
Geek Squad Rocks!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Couldn't have cut the cord without their help! Great job - worth it to have them do it...and explain everything to us. They made it easy and we will save over $60 a month over the cable bill!
I would recommend this to a friend
Pros mentioned:
Connectivity
Rated 5 out of 5 stars
Excellent service by GEEK SQUAD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent set tv on stand, installed wi-fi and connected all (3) tv's. He then demonstrated how to use controllers and answered all of our questions. Agents name was "Zachary"
I would recommend this to a friend
Rated 5 out of 5 stars
Geek wifi
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geeks did a great job on wifi hookup. Stayed until we could manage on our own
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Very professional and knows
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent mounting. Great connection. Works perfectly. Thanks.
I would recommend this to a friend
Rated 5 out of 5 stars
Installed internet and repaired 1 computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents arrived on time. The worked they performed was top notch. Thanks Best Buy Geek Squad!!!
I would recommend this to a friend
Rated 4 out of 5 stars
Geek Squad on site service.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Communication is a problem with lead personnel. Text and phone calls where not responded to. Personal visit become the solution. We had a number of item on the job scope The service workers who on location performance . I like Geek Squad service witch I have used for service.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Geek Squad installed router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad hooked up my router, checked all devices and made sure everything was working. They were great, patient, explained everything.
I would recommend this to a friend
Rated 5 out of 5 stars
Kevin made it so easy for me.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Kevin did of wonderful job of installing my tv. He also helped me with the remote. Needed lots of help with that.
I would recommend this to a friend
Rated 5 out of 5 stars
geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love buying things that i want from best and having geek squad set things up, never any problems!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Router setup:
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If I had not used the Geeks to do this I may never have gotten it to work as it is not a simple even the Geek had to consult sources available to her that I would not have access to and when she left my WI-FI problem was history and have not had any problems since.
I would recommend this to a friend
Pros mentioned:
Connectivity
Rated 5 out of 5 stars
New Router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installed new router. They did an amazing job. Not only did connect my new router, they also connected all my 15 devices. Excellent service well worth the price. Great customer service.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
The Geek Squad installed the wi fi system for me.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad agent installed my router and wifi in my home and did a great job. He was on time, friendly and very knowledgeable.
Thanks for the Geek Squad, I don't know what I would do without them. Keep up the good work.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Ring alarm
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased Ring alarm system - doorbell alarm with light and additional one for back of house, with solar panels. It was installed quickly and works perfectly . Tech was professional and did a great job. I may even add another in near future.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Starlink works great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It was their first setup of Starlink and they got it done successfully.
I would recommend this to a friend
Pros mentioned:
Connectivity
Rated 4 out of 5 stars
SSID not recognized
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My Geek guy was very competent and helped narrow down ways to fix, at least for the moment, my problem. In the end his suggestion to purchase USB Wifi adapters got me up and running again. Now to explore newer laptops.