Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 361 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%
would recommend
to a friend

Customers are saying

Customers praise the Add-On Home Wi-Fi Setup for its overall performance and successful completion of the task. Many customers appreciate the connectivity, mentioning that all their devices were successfully connected. Additionally, customers value the ease of use, highlighting that the technicians took the time to explain how to use everything.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 361 reviews
  • Rated 5 out of 5 stars

    Installed the wi-fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did a great job in explaining why we needed to do this wi-fi process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nam was excellent! Couldn't ask for a better technician!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi problem fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents found great solution to our problem during the installation and left us feeling very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our new tv and moved old tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents did all the work properly and efficiently and were very pleasant to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savibg money using available TV service to save $%

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has helped me with setting up great TV service to save me hundreds monthly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get better than perfect! I buy most of my tech at Best Buy and maintain my subscription with Total Tec

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ray is best tech in the Geek Sq.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray C. really knows his stuff. Answers all my questions and installs and updates all my various tech stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed the problem, got us up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home visit by Geek Squad Tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was done completely with efficiency. Good job was done but it took a long time to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you! Printer is now working.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my printer connected properly and I am now able to print documents I need to print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great with some additional tips to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did everything we needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable. The service was fast and complete. Very pleased with what was accomplished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad improves Wifi.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent checked CURRENT SET UP AND SUGGESTED NEW wifi ROUTER AND EXTENDER .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Networking Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward did an excellent job in diagnosing my problem and recommending the proper solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my ring

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are the best they arrive on time and make sure that everything is running right before they leave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice service, friendly , easy to understand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stephen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff does an excellent job for us in taking care of hooking up are components and setting things up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Prfessional Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my wifi for quicker speed. He made everything work faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and great job. We were very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed assistance with establishing my new Router settings.

    I would recommend this to a friend