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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1400 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,400 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy the professional install of the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In Wall for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the in wall power unit prior to Geek Squad installing it but they did great with doing all in wall installs. Very clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great recommendation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended but one of the BestBuy associates along with the installation. It was a great installation addition to the above fireplace television installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable! Quick and easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional installation. Installers were also very knowledgeable about the product and helped set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad install was thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done with extreme professionalism and Efficiency. The final look of the install was awesome and I’m extremely happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installed quickly by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service looks great no sign of any wirescmakes it a slick look.

    I would recommend this to a friend
  • Pros mentioned:
    Cable management

    Rated 5 out of 5 stars

    Next level item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was next level. It looks so much better using this than allowing cables and cords to hand outside wall

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cable management

    Rated 5 out of 5 stars

    Concealed Loo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Wall Power extension keeps the wires in back of the tv concealed for clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Cable management

    Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fine job installing our tv and soundbar and used the kit to hide our wires in the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was clean and informative. The device works good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and very efficient. Very polite. I would recommend that they carry a small vacuum clean. As I had to vacuum the mess that was made from install the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs did an EXCELLENT job setting up my Tv, making sure it all looked neat and pretty and uncluttered. That everything was level and to my preference. Helped get my remote situated and tv set up. And even told me a kit I bought would not work, did their best to try and make it work prior, and when that didn't work - said they would return it for me. And they were just the nicest, most amicablw men. 10/10 !!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Didn't need it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents couldn't use this as there were issues with my wall they couldn't work around. Product would have worked if they could have completed the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought service to hide the cords. The in wall power extension is nice and the install was done great with the exception of the dry wall that was cut out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad did an excellent job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted our TV and made sure everything was good before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    clean and neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have if you don't want your tv, cable, wires running on the outside of your wall, looks professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and installed my in wall power kit in minutes. After seeing them do it once, I will be able to finish the other 3 rooms by myself. Nice job and clean install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! Arrived in a timely matter. Very personable friendly. Did a super job installing my tv!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy but waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the 3 TVs and sound bars took 3 trips. Still waiting to install a third tv which didn’t work when installed. The end result looks for the TVs that were installed.

    I would recommend this to a friend