Customer Ratings & Reviews

Kept appearance of wall near and works very well. Thank you!

I was told I needed it. I don't know much about these things. It works

Having the wires on our tv hidden made all the difference. Looks fantastic! The team did a great job with installation and cleaned up after the work was done.

Installation was professional quick and they cleaned up after them self

TV installation went well after all issues with cable cord placement were resolved. Installation was efficient and timely. Wall mount is great.

The Geek Squad members who mounted our new TV on the wall did an excellent job. They were professional and knew what they were doing. They were efficient and left no mess behind. They also went above and beyond by adjusting the sound to make it just what we needed!

Oh my gosh these guys were great! Fast, courteous, professional! They were a pleasure to have in my home hooking up our stuff. Thank you!!

Last year Totaltech memebers had free installation. This was more than a bargain, the Geek Squad was awesome.

Excellent service. They explained everything as they worked and answered all questions. They also provided recommendations

Zero Stars. Absolutely horrible. For a $300 install, they installed the in-wall cable concealer in the wrong spot. Instead of placing inside the wall mount (that they also installed) as noted in the Sanus instructions, they installed on the far end of a 77” tv (opposite end of the hdmi inputs). They also advised I purchase from them a different mount than I previously purchased, which doesn’t extend as far as the mount I purchased. Because they screwed up the placement of the in-wall cable concealer and the wall mount doesn’t extend as far as the one I originally purchased, it is impossible to access the in wall concealer/feed in new cables. Best Buy needs to return to: swap out the tv mount, move the in-wall cable concealer (top & bottom) to where they belong per the instructions, and repair & paint my wall. We’ll see how Best Buy corrects this situation. I hope to be able to praise them for taking ownership & rectifying the numerous issues.

25ft projector power install worked very well making for clean install

ALthought I was told I would need this for my installation, it wasn't, but that's ok. The Geek squad was able to make the right recommendation and I was able to return it to the store for a full refund. So I would still recommend it to those who want to hide their cables in the wall.

The Geek Squad inhome service has been excellent each time I have used it. 4 times The staff is polite, professional and a pleasure to work with.

The technicians did a fantastic job and even cleaned up their mess afterwards. Very patient with my questions and very helpful

The two agents were superior. Fast, efficient, helpful and just nice guys who knew what they were doing. Highly recommend them.

The techs delivered my tv. Hooked up brackets, drilled walls and.made my rv a foating tv without an wires.showing. they were clean and extremely detailed oriented. Fantastic! Above and beyond

I love it but I think the price should be lil bit reduce but as the guys they mounts my tv were great I love them , they are amazing very neat and fast and excellent work %200 thumbs up , but Bestbuy please reduce the fee lil bit down please thank you

For me it didn’t work my walls were not thick enough to do. was told it would work I Try to talk to a technician before they came about this but nobody would call me back third-party

Great job 3 guys all worked together. Cleaned all the work area after the job was finished. Answered any questions i had. Happy and satisfied great job to the professionals.

Great item if you don't want to see wires hanging. Be sure you have the depth in your wall to install it. I have one wall that has a cinder block firewall behind it and it was not deep enough for the hidden outlet.