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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1400 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,400 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Seems to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing unusual, works fine I would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV In Wall Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech guys were understood Home construction and knew exactly how and where to install the outlets. They are perfectly level and hide all the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would work better with drywall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this one we are returning because there were several to pick from, the one we chose just worked better with plaster not cracking and breaking a lot. This would work nice on drywall. The installers did a wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just have to drill a hole up where the tv will be mounted. And another hole down at receptacle level. Then snake your cables thru the holes. The product has the power cable included. Plug in all of your cables to your equipment and wala your all done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional quality work. I had a great experience with all the team members at my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV installation, and the in wall boxes we done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad technicians were amazing. Great customer service, and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was done to perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric Rossi was amazing. Would give 20 stars if I could. Installed TV mount. Went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually did it myself and this was not needed when geek squad arrived. However I did make a mistake and they were about to fix without charging. I love the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed washer and dryer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and demonstrated how product worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad confirmed appointment the night before. They were on time...done quickly...along with a new mount and flat panel installation.. Eddie and Jeff were extremely professional...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed and looks perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job and were very neat and clean. They arrived at the scheduled time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In wall installation kit provides the complete necessities to install and handle your Tv and sound bar needs when mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chandler who took care of all the work did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very responsive. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys were great and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service ever i would recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding - the squad went over the equipment thoroughly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power In wall center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend everyone to purchase this if you plan on hanging you TV's. You hide your cords and extend your power supply. The two plugs makes a hug difference versus the single. I caught a sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected it to the tv but I’m having issues when I turn my tv back on connecting

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    Need cleanup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The well prepacked in-the-wall power and cable extension is cleverly done and easier to put in than I thought it would be. The TV crew did not clean up the the 1/2" layer of drywall debris over the baseboard & wires that they generated with the hole-saw. Additionally they keep the hole-saw and wire puller that was with the kit. They should have let me all the parts of the kit. If you are handy you can carefully do it your self. If not, have them do it and clean up afterwards.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello and thank you for contacting us and sharing this experience. I'm sorry to hear about the mess that was left after the installation. I would hope for a better overall experience from our customers after an installation in your home. IF you should need any additional service or if you have concerns about the television, please contact 888-GEEKSQUAD for assistance.