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Customer reviews

Rating 4.6 out of 5 stars with 1400 reviews

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  • Value

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,400 reviews
  • Rated 5 out of 5 stars

    Adjustable mounting bracket was a great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a mounting bracket that is adjustable and works very well to allow the best viewing experience from any angle of the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice service! Very professional and clean! Im 100% satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv and component installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job installing and setting up my TV and all components in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    call to service tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent on the phone was nice and pleasant to deal with and very helpful over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris and company were excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and company were excellent, I couldn't ask for a better team. They put tape on the wall so we could find the right height. They were clean and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome service and team; truly dedicated to customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were super friendly, professional and respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't sound like they install a lot of these because of the risk involved. If the TV is mounted on am exterior wall then the vapor barrier had to be cut. That could lead to mold.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love BB Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agents are great. Cleaned up their mess afterwards and were very professional

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for mounting tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy hang our tv on the wall. Costs really mounted. We were not told that we needed this upon purchase of the tv. Fortunately, the installers had one with them which avoided delay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew came in, were very friendly and professional. Helped with getting everything situated and in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great group of guys! Very pleasant personalities and very knowledgeable about installing my purchases and the equipment necessary to get the best results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power extensions were life saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had to use power extensions to connect my audiovisual equipment due to the height I wanted my TV. The extension cords saved my life and vision of my room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job with the installation. He cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service was excellent the G Squad was the best installation and explaining everything as they went along.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Service and Incompetent staff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor service provided. I still do not have my sound bar. Ben Levey the District Supervisor will not call back. Customer Service Supervisor Georgina refused to honor my appointment even though by email and phone it stated I still have an appointmenttoday. I want to file a complaint

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech did a very good job. He made sure that the location on the wall did not have any known obstacles before he drilled holes, tested all connections and tightened up all wires nicely. The hookup was done professionally and with care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a good job of something I should have done long ago!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very courteous and professional. They mounted the tv perfectly and left the room as they found it. Very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by installer they did and awesome work

    I would recommend this to a friend